(07-08-2014, 07:46 PM)MAPnea Wrote: So, I called the DME back to find out EXACTLY what they "had in stock" that they planned to bring out to me when my mask arrived and she said, a "Rem Star Pro #DS46OHS" which isn't capable of APAP.
That's the model 460. This is the same company, and maybe the same person, who originally told you it was going to be 640.
This company is at least conscientious enough to be supplying data-capable machines.
Be prepared for further resistance as they've already told you that Medicare won't cover the S9 Autoset.
The fact is it's the same reimbursement code for both machines and the reimbursement amount they receive is the same. The only difference is that the Autoset costs them more and therefore reduces their revenue.
Again, if they want to give you a Philips Respironics machine, the closest is the DS5
S. The "5" means it's auto and the "T" means it has the heated hose option.
Whether you get the S9 Autoset or the DS560TS, if you want the heated hose you'll probably have to ask for that as well.
If they tell you they can't give you want you want tell them you'll have to shop around for a DME who will. YOU are the customer, they are a service PROVIDER.