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[Equipment] On off switch
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lewisag Offline

Members

Posts: 4
Joined: Feb 2015

Machine: resmed s10
Mask Type: Nasal pillows
Mask Make & Model: airfit p10
Humidifier: unsure
CPAP Pressure: 11
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Question On off switch
I've been using the ResMed S10 happily for 7 months now.
CPAP has changed my life.
BUT went to press the OFF button this morning and got no response.
I eventually removed the power cord. Any suggests as to probale cause for this fault.
Is it me or the machine.
07-17-2015 06:37 PM
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AlanE Online

Advisory Members

Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #2
RE: On off switch
Could be either one. Smile

In the short term you can enable SmartStart and the machine will turn on when you breath into your mask and off after a few seconds of removing your mask. If it is paid by insurance or otherwise covered under warranty you can get it repaired.



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
07-17-2015 06:41 PM
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Mosquitobait Offline

Advisory Members

Posts: 746
Joined: Apr 2015

Machine: Resmed AirSense 10 For Her
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: integrated, Climate line tube
CPAP Pressure: 9-12
CPAP Software: ResScan SleepyHead

Other Comments: RLS and Bradycardia

Sex: Female
Location: Minneapolis

Post: #3
RE: On off switch
Your first step is to unplug the power cord and replug it back in. If it still doesn't work, then you need to think about repairs. Do you have a backup unit? You could be without your unit for a couple of weeks, so plan ahead. If you bought your unit from a local DME, your DME MAY provide you a backup unit while yours is sent in for warranty repair. Call and find out. If they don't provide a backup unit, and you don't have anything and are not getting anything, then I suggest you look to one of the repair suppliers listed in the Supplier section. While the unit must be sent into Resmed, some folks have reported getting their machine back much faster than if sent through the DME. YMMV.

This is why everybody keeps telling me to get a backup. Smile I'm sure they are right.
07-17-2015 07:22 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,067
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #4
RE: On off switch
I'd plug it in and give it another try. And like the others have said, it should be under warranty. The problem will be what to do while without one.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
07-17-2015 09:45 PM
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OMyMyOHellYes Offline

Advisory Members

Posts: 915
Joined: Mar 2013

Machine: Respironics 560 Auto
Mask Type: Nasal mask
Mask Make & Model: Resmed Mirage FX
Humidifier: Respironics System One (no heated hose)
CPAP Pressure: 08.0-15.0 cm/H2O
CPAP Software: EncoreBasic

Other Comments:

Sex: Male
Location: Texas

Post: #5
RE: On off switch
Yep. Should be covered under warranty. I don't think any S-10s are ole enough yet to be out of warranty coverage, assuming you are the original purchaser. Don't know if warranty would extend to subsequent owner/user. Contact the DME you got it from. Pushing a button and failure to go off is NOT a user issue, it is a hardware issue (unless theuser is unable to fully push the button, but then that user couldn't turn the unit on, could he?)

OMMOHY
07-18-2015 05:30 AM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #6
RE: On off switch
When my machine had issues, they exchanged it and sent the machine with issues back to the manufacturer (Resmed). That is what you can ask for too. The DME was moving slowly so I called Resmed and got the auth number for the DME and then went to the DME and got a new unit which they had to replace because the tech was packing it up after testing it to make sure all was well and he left the chamber in with water and water went all over the unit.
07-18-2015 10:56 AM
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