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[Equipment] Puritan bennet Goodknight 420g error In1 help
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Somniculosus Offline

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Posts: 5
Joined: Apr 2013

Machine: puritan bennett goodknight 420g
Mask Type: Nasal mask
Mask Make & Model: respironics soft gel
Humidifier: puritan bennett 420g
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
Question Puritan bennet Goodknight 420g error In1 help
I am temporarily using my old Puritan Bennet Goodknight 420g while my S9 is being repaired (broken while traveling). I am currently on another trip and my 420g is waking me up in the middle of the night by the pressure dropping. It has an automatic sensor that lowers the pressure if your mask comes off. Only my mask is not off nor leaking. Last night I unplugged it for awhile, replugged it in and that seemed to help for the rest of the evening. Tonight when it did it again, unplugging did not seem to help. I lowered the pressure by .5 twice, that did not help either. Does anyone know how to disable the automatic sensor? Or have any other suggestions? I really need to sleep! Thanks
04-07-2013 06:55 AM
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SuperSleeper Offline

Administrators

Posts: 9,972
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #2
RE: Puritan bennet Goodknight 420g error In1 help
Hi Somniculosus,

Welcome to Apnea Board.

You can request the clinician setup manual for your machine by following the directions on this page (see Section Three):

http://www.apneaboard.com/adjust-cpap-pr...tup-manual

That manual should give you info on how to turn off the auto-off feature that makes the machine stop delivering pressure when the mask is turned off.

Also, I would recommend that you don't lower your pressure to try and solve this problem.

Coffee

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

04-07-2013 07:41 AM
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trish6hundred Offline

Advisory Members

Posts: 6,449
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Puritan bennet Goodknight 420g error In1 help
Hi Somniculosus,
WELCOME! to the forum.!
The only thing I would say is, it's not a good idea to lower your pressure to fix the problem you are having with your machine..
Hang in there for more responses to your post and best of luck to you.

trish6hundred
04-07-2013 09:06 AM
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Somniculosus Offline

Members

Posts: 5
Joined: Apr 2013

Machine: puritan bennett goodknight 420g
Mask Type: Nasal mask
Mask Make & Model: respironics soft gel
Humidifier: puritan bennett 420g
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #4
RE: Puritan bennet Goodknight 420g error In1 help
Thank you more than i can express. The manual showed me how to shut off the sensor and now the machine works great! Pressure back to normal. Slept all night!
Smile
04-08-2013 09:13 AM
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Lburas Offline

New Members

Posts: 3
Joined: Jun 2013

Machine: Puritan Bennett 420g
Mask Type: Nasal pillows
Mask Make & Model: ResMed
Humidifier: Goodnight h2o
CPAP Pressure: 8
CPAP Software: Not using software

Other Comments:

Sex: Undisclosed
Location:

Post: #5
RE: Puritan bennet Goodknight 420g error In1 help
I am new to this forum. I would like to ask exactly how you turned off the "auto off" feature on your PB 420g. I have the Practitioner and home care provider manual but could find nothing in the manual about how to turn off that feature.
I too am getting the ln 1 error code and the pressure drops to 4 when the code appears. My normal pressure is 8. I bought this unit for travel and only use it while traveling. I know how to reset the pressure, I just need help with preventing the pressure from dropping to 4. I have never used a pressure hose with it and only recently started getting the error code. Any help greatly appreciated!
06-11-2013 07:21 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #6
RE: Puritan bennet Goodknight 420g error In1 help
(06-11-2013 07:21 PM)Lburas Wrote:  I am new to this forum. I would like to ask exactly how you turned off the "auto off" feature on your PB 420g.
As Somniculosus said the manual show how to shut the sensor off
See post #2, how to request the manual
06-11-2013 07:43 PM
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Somniculosus Offline

Members

Posts: 5
Joined: Apr 2013

Machine: puritan bennett goodknight 420g
Mask Type: Nasal mask
Mask Make & Model: respironics soft gel
Humidifier: puritan bennett 420g
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #7
RE: Puritan bennet Goodknight 420g error In1 help
(06-11-2013 07:21 PM)Lburas Wrote:  I am new to this forum. I would like to ask exactly how you turned off the "auto off" feature on your PB 420g. I have the Practitioner and home care provider manual but could find nothing in the manual about how to turn off that feature.
I too am getting the ln 1 error code and the pressure drops to 4 when the code appears. My normal pressure is 8. I bought this unit for travel and only use it while traveling. I know how to reset the pressure, I just need help with preventing the pressure from dropping to 4. I have never used a pressure hose with it and only recently started getting the error code. Any help greatly appreciated!

Dear Lburas,
When you access the settings, it is the sixth option (1st one is the pressure, 2nd the ramp time, 3rd the starting ramp pressure, 4th the hour meter value, 5th the compliance meter and the 6th is the pressure sensor.) Pages 12-14 of the manual. It doesn't actually say off and on. I set the number all the way up and now it doesn’t auto shut off. Hope this helps!
06-12-2013 09:16 PM
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Lburas Offline

New Members

Posts: 3
Joined: Jun 2013

Machine: Puritan Bennett 420g
Mask Type: Nasal pillows
Mask Make & Model: ResMed
Humidifier: Goodnight h2o
CPAP Pressure: 8
CPAP Software: Not using software

Other Comments:

Sex: Undisclosed
Location:

Post: #8
RE: Puritan bennet Goodknight 420g error In1 help
(06-12-2013 09:16 PM)Somniculosus Wrote:  
(06-11-2013 07:21 PM)Lburas Wrote:  I am new to this forum. I would like to ask exactly how you turned off the "auto off" feature on your PB 420g. I have the Practitioner and home care provider manual but could find nothing in the manual about how to turn off that feature.
I too am getting the ln 1 error code and the pressure drops to 4 when the code appears. My normal pressure is 8. I bought this unit for travel and only use it while traveling. I know how to reset the pressure, I just need help with preventing the pressure from dropping to 4. I have never used a pressure hose with it and only recently started getting the error code. Any help greatly appreciated!

Dear Lburas,
When you access the settings, it is the sixth option (1st one is the pressure, 2nd the ramp time, 3rd the starting ramp pressure, 4th the hour meter value, 5th the compliance meter and the 6th is the pressure sensor.) Pages 12-14 of the manual. It doesn't actually say off and on. I set the number all the way up and now it doesn’t auto shut off. Hope this helps!

Thanks so much for your reply! I followed the directions on pages 12-14. The sixth option (pressure sensor) was set at 160. I used the button to increase it all the way to maximum (255) , but it went right back to 160. Is there a step I have missed? A button to push to save the new setting?
Thanks again!
Linda
06-13-2013 02:34 PM
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Somniculosus Offline

Members

Posts: 5
Joined: Apr 2013

Machine: puritan bennett goodknight 420g
Mask Type: Nasal mask
Mask Make & Model: respironics soft gel
Humidifier: puritan bennett 420g
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #9
RE: Puritan bennet Goodknight 420g error In1 help
(06-13-2013 02:34 PM)Lburas Wrote:  
(06-12-2013 09:16 PM)Somniculosus Wrote:  
(06-11-2013 07:21 PM)Lburas Wrote:  I am new to this forum. I would like to ask exactly how you turned off the "auto off" feature on your PB 420g. I have the Practitioner and home care provider manual but could find nothing in the manual about how to turn off that feature.
I too am getting the ln 1 error code and the pressure drops to 4 when the code appears. My normal pressure is 8. I bought this unit for travel and only use it while traveling. I know how to reset the pressure, I just need help with preventing the pressure from dropping to 4. I have never used a pressure hose with it and only recently started getting the error code. Any help greatly appreciated!

Dear Lburas,
When you access the settings, it is the sixth option (1st one is the pressure, 2nd the ramp time, 3rd the starting ramp pressure, 4th the hour meter value, 5th the compliance meter and the 6th is the pressure sensor.) Pages 12-14 of the manual. It doesn't actually say off and on. I set the number all the way up and now it doesn’t auto shut off. Hope this helps!

Thanks so much for your reply! I followed the directions on pages 12-14. The sixth option (pressure sensor) was set at 160. I used the button to increase it all the way to maximum (255) , but it went right back to 160. Is there a step I have missed? A button to push to save the new setting?
Thanks again!
Linda

Hi,
I just pushed the information access button until it exited. Mine saved without doing anything else. I am sorry. I hope you can get it to save. That can be so frustrating! Maybe unplug the machine for 15 seconds, then plug it back it and try again?
06-14-2013 01:17 PM
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trish6hundred Offline

Advisory Members

Posts: 6,449
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #10
RE: Puritan bennet Goodknight 420g error In1 help
Hi Lburas,
WELCOME! to the forum.!
Hope you are able to get your machine straightened out.

trish6hundred
06-14-2013 02:05 PM
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