Post Reply 
[Equipment] Remstar plus m series not working right
Author Message
carlamarieification Offline

New Members

Posts: 3
Joined: Apr 2015

Machine: remstar plus m series
Mask Type: Full face mask
Mask Make & Model: Fisher & Pykel
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
Gross Remstar plus m series not working right
Hello, I have a remstar plus m series that I have had for some time. It quit working properly last night. I have to have a new sleep study done before the servicer can help me. I've tried finding a replacement for the time being with no luck so I'm hoping someone can help me diagnose the problem. When I plug the machine in, it boots up, beeps once then I can turn it on. The pressure doesn't feel right though, it feels like I am fighting to exhale. After about a minute, it beeps 8 times then shuts off. If I quickly hit the power button, it will come back on and the same thing keeps happening. If I do not turn it back on, the lights start blinking and I get a constant fast two beeps. I have tried unplugging it both from the back of the machine and the outlet. Any help would be much appreciated, I can't take another night of no sleep.
04-28-2015 11:40 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
trish6hundred Offline

Advisory Members

Posts: 6,450
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Remstar plus m series not working right
Hi carlamarieification,
WELCOME! to the forum.!
When you turn your machine on, are you getting a message on the screen that says "Service Error,"with an error code?
Hang in there for more ideas.
Much success to you.

trish6hundred
04-28-2015 02:52 PM
Find all posts by this user Post Reply Quote this message in a reply
carlamarieification Offline

New Members

Posts: 3
Joined: Apr 2015

Machine: remstar plus m series
Mask Type: Full face mask
Mask Make & Model: Fisher & Pykel
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #3
RE: Remstar plus m series not working right
(04-28-2015 02:52 PM)trish6hundred Wrote:  Hi carlamarieification,
WELCOME! to the forum.!
When you turn your machine on, are you getting a message on the screen that says "Service Error,"with an error code?
Hang in there for more ideas.
Much success to you.

No, there is no error code, but when the fast beeps start the screen says service required.
04-28-2015 03:20 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Terry Offline

Advisory Members

Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #4
RE: Remstar plus m series not working right
(04-28-2015 11:40 AM)carlamarieification Wrote:  Hello, I have a remstar plus m series that I have had for some time. It quit working properly last night. I have to have a new sleep study done before the servicer can help me.

If you ever had a prescription, any number of online equipment providers (click the "Supplier List" link at the top of the page) would be happy to sell you a nice new machine for probably about the same as your current provider would charge to fix yours.

Also, your provider is screwing with you and most likely trying to sell you a sleep study.

Although my opinion doesn't really matter, their refusal to service your equipment without a new sleep study borders on extortion and negligence (or malpractice if it was an RT, NP or MD that told you this)
(This post was last modified: 04-28-2015 08:24 PM by Terry.)
04-28-2015 08:18 PM
Find all posts by this user Post Reply Quote this message in a reply
Clay L Offline

Preferred Members

Posts: 57
Joined: Feb 2012

Machine: PR System One Auto
Mask Type: Full face mask
Mask Make & Model: Respironics Amara View minimum contact full face mask
Humidifier: PR System One Series 60
CPAP Pressure: 11.5
CPAP Software: SleepyHead EncoreViewer

Other Comments: We now live in Palisade CO after living full time in a motor home and following the sun for 12 years

Sex: Male
Location: Palisade CO

Post: #5
RE: Remstar plus m series not working right
FWIW - I have a Remstar M Series and when it died several years ago the DME (Lincare) said Resprironics would no longer repair them.
04-29-2015 03:48 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
carlamarieification Offline

New Members

Posts: 3
Joined: Apr 2015

Machine: remstar plus m series
Mask Type: Full face mask
Mask Make & Model: Fisher & Pykel
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #6
Grin RE: Remstar plus m series not working right
I called Lincare back today to speak to a therapist and she immediately said come in and I will get you a loaner asap. Needless to say I took a long nap today. Thanks everyone for the replies.
04-29-2015 04:05 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  REMStar SE with DOT Compliance musicman85 11 401 12-01-2016 09:08 PM
Last Post: musicman85
  philips remstar auto a-flex skylersdad 2 170 11-29-2016 05:47 PM
Last Post: trish6hundred
  Question: sound level on Resmed S9 WITHOUT humidifier, compared to Remstar 560 kowlooner 8 236 11-29-2016 10:51 AM
Last Post: kowlooner
  [Equipment] ResMed Airsense 10 Quit Working SherrieR 4 253 11-26-2016 07:51 PM
Last Post: trish6hundred
  [CPAP] Changes in how the machine has been working? Xinectyl 9 318 11-07-2016 12:02 PM
Last Post: Xinectyl
  [Equipment] Annoying on/off beep on Respironics BIPAP S/T C series rcattell 8 349 11-06-2016 12:07 PM
Last Post: rcattell
  [Equipment] Respironics REMstar Auto A-Flex 550P Issue PreciousRoy1981 27 24,139 09-30-2016 06:51 PM
Last Post: Sleeprider

Forum Jump:

Who's Online (Complete List)