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[Equipment] ResMed A10 Autoset Screen Dimming
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zzzboard Offline

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Posts: 3
Joined: May 2014

Machine: ResMed AirSense 10 Autoset and Transcend Auto
Mask Type: Full face mask
Mask Make & Model: ResMed QuattroAir
Humidifier: ResMed-Integrated; Transcend- None
CPAP Pressure: 10-20
CPAP Software: ResScan Other Software

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Sex: Male
Location: USA, Florida

Post: #1
ResMed A10 Autoset Screen Dimming
Has anyone else experienced dimming of the display screen on the ResMed A10 Autoset? This occurs intermittently, most frequently at the end of therapy but has also occurred at the start. This is my second unit, as the first one was returned for this reason. My DME thinks that it is a glitch in the machine software / firmware and has reported it to her ResMed representative.
10-25-2014 11:16 AM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #2
RE: ResMed A10 Autoset Screen Dimming
The A10 series has a light sensor that dims the backlight.

Maybe you have something like a clock that shines on the sensor, or something nearby reflects the light from the display back into the sensor.

I don't know where the sensor is located. Maybe one of you A10 owners can experiment with a flashlight or something.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
10-25-2014 12:00 PM
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zzzboard Offline

New Members

Posts: 3
Joined: May 2014

Machine: ResMed AirSense 10 Autoset and Transcend Auto
Mask Type: Full face mask
Mask Make & Model: ResMed QuattroAir
Humidifier: ResMed-Integrated; Transcend- None
CPAP Pressure: 10-20
CPAP Software: ResScan Other Software

Other Comments:

Sex: Male
Location: USA, Florida

Post: #3
RE: ResMed A10 Autoset Screen Dimming
Thanks for your reply.

There is a small window next to the screen that I thought might be a sensor and tried covering it, shining a light on it, etc. but it didn't affect the brightness at all.

I'll try the flashlight again the next time that it goes dim.
10-25-2014 12:18 PM
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trish6hundred Offline

Advisory Members

Posts: 6,424
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: ResMed A10 Autoset Screen Dimming
Hi vzzzboard,
WELCOME! to the forum.!
Hang in there for more responses and best of luck to you with your CPAP therapy.

trish6hundred
10-25-2014 01:43 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #5
RE: ResMed A10 Autoset Screen Dimming
(10-25-2014 11:16 AM)zzzboard Wrote:  Has anyone else experienced dimming of the display screen on the ResMed A10 Autoset? This occurs intermittently, most frequently at the end of therapy but has also occurred at the start. This is my second unit, as the first one was returned for this reason. My DME thinks that it is a glitch in the machine software / firmware and has reported it to her ResMed representative.
Let us know what ResMed representative find out
the A10 has ambient built-in light sensor, adjust the light on the screen based on the light of the room and does turn off automatically

I find it annoying and more annoying when using the heated hose on auto mode, temp is fixed at 27C, cannot be changed up or down (unlike the S9 heated hose on auto mode, you can adjust temp based on your preference, not ResMed preference)
10-25-2014 04:58 PM
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zzzboard Offline

New Members

Posts: 3
Joined: May 2014

Machine: ResMed AirSense 10 Autoset and Transcend Auto
Mask Type: Full face mask
Mask Make & Model: ResMed QuattroAir
Humidifier: ResMed-Integrated; Transcend- None
CPAP Pressure: 10-20
CPAP Software: ResScan Other Software

Other Comments:

Sex: Male
Location: USA, Florida

Post: #6
RE: ResMed A10 Autoset Screen Dimming
I've determined that the problem is pilot error.

Although I had previously referred to the User Guide, I glossed over the mention of the light sensor. The sensor is working as it should and causing the screen to dim when the ambient light is low.

I'm calling this one, "Case Closed".

Thanks for your replies.
10-26-2014 10:07 AM
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trish6hundred Offline

Advisory Members

Posts: 6,424
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #7
RE: ResMed A10 Autoset Screen Dimming
(10-26-2014 10:07 AM)zzzboard Wrote:  I've determined that the problem is pilot error.

Although I had previously referred to the User Guide, I glossed over the mention of the light sensor. The sensor is working as it should and causing the screen to dim when the ambient light is low.

I'm calling this one, "Case Closed".

Thanks for your replies.
Hi zzzboard,
It's great to hear that you got to the bottom of the screen dimming problem.

trish6hundred
10-27-2014 07:54 PM
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chiphead Offline

Preferred Members

Posts: 32
Joined: Oct 2014

Machine: Airsense Autoset A10 (USA) Model
Mask Type: Full face mask
Mask Make & Model: Resmed Quattro Air
Humidifier: Integrated
CPAP Pressure: 6 - 20
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Victoria, Australia

Post: #8
RE: ResMed A10 Autoset Screen Dimming
Yes I have an A10. Covering the sensor will only drop the display brightness. Stops the poor user from having there eyeballs jump out of there head in the middle of the night if the display is at full brilliance. This is quite normal. I find that if the display is low just hold your mobile phone display facing the unit and hit the home button. Display will come on bright and stay that way till you start therapy or put it into sleep mode (Off)

Chip
11-08-2014 01:38 AM
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