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[Equipment] ResMed Airsense 10 Quit Working
#1
I have had a ResMed Airsense 10 since August 4th. Now it's November 25th and it will not stay on. It began acting up 4 nights ago, reporting one night that I had slept 2.4 hours, another .11. Now it shuts itself off within 5 seconds of turning on.

Any ideas? I keep it clean and have never moved it. It's a complete shock to have this happen. It's Thanksgiving weekend and there is no help available until Monday at the earliest.

Thanks!
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#2
You could try unplugging the unit and waiting 5-10 minutes, then plug back in. Sometimes, it just needs a reset.

You don't say if this is a new unit, or used. If new, you should have a two year warranty.
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#3
Here's something to try --if it's ON. Turn off smartstart.
It may think you have removed your mask because of a large leak.

If it is literally shutting down after 5 seconds, then the culprit may be the power brick.
(I keep a spare for my S9)
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#4
All of the previous suggestions are good. In addition, this unit is well known for doing strange things like you describe during "rainout" conditions in your mask, tubing, or both. You might check for this if all else fails. The remedy would be a hose cover for starters. If you are using a Climate Line tube set it to Auto. If not and you are using the humidity setting consider turning it down a little. I suspect though you may just need to return your unit under warranty if it is new.
Coffee

Happy Pappin'
Never Give In, Never Give Up


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. 
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#5
Hi SherrieR,
WELCOME! to the forum.!
I agree with what has been said so far.
I hope you can get this straightened out and
I wish you good luck with your CPAP therapy.
Hang in there for more responses to your post.
trish6hundred
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