Post Reply 
[Equipment] S9 Resmed Machine faulty
Author Message
cajones Offline

Members

Posts: 16
Joined: May 2015

Machine: Airsense 10 elite
Mask Type: Nasal pillows
Mask Make & Model: resmed airfit P10
Humidifier: Airsense 10 elite
CPAP Pressure: 4 to 6
CPAP Software: Not using software

Other Comments: Getting to know you

Sex: Male
Location: south Pacific

Post: #1
Sad S9 Resmed Machine faulty
I have had two machines from CPAP Australia and both S9 auto set machines sound like a furnace,they replaced the first one and I can't even use the second one as it's louder than the traffic noise outside my window,I believe it to be a manufacturing flaw and the company is trying to get rid of them,Has anyone experienced the same senario? when I get a refund I will go for the Fisher and Pikel which was the one in the clinic it was totally quiet.thanks
05-30-2015 04:47 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #2
RE: S9 Resmed Machine faulty
I haven't and I have used the S9 Elite, S9 AUto and S9 VPAP Auto.
05-30-2015 05:09 PM
Find all posts by this user Post Reply Quote this message in a reply
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #3
RE: S9 Resmed Machine faulty
S9 AutoSet proved to be a reliable machine and popular one too
AirSense 10 is the second generation machine

Talk to ResMed support, they can helps
Contact details https://www.sleepvantage.com.au/contactus.html
05-30-2015 07:03 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
truetopath Offline

Preferred Members-2

Posts: 421
Joined: Feb 2015

Machine: PR system one 560p auto with a flex
Mask Type: Full face mask
Mask Make & Model: Resumed F10
Humidifier: PR system one
CPAP Pressure: 11
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Lake View, NY

Post: #4
RE: S9 Resmed Machine faulty
My s9 autoset is really quiet, and doesn't keep me up at all.
05-30-2015 07:32 PM
Find all posts by this user Post Reply Quote this message in a reply
trish6hundred Offline

Advisory Members

Posts: 6,450
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: S9 Resmed Machine faulty
Hi cajones,
I'm sorry that you have had such bad luck with the 2 Resmed machines you have tried.
Much success to you in finding a machine that works well,so you can get good sleep.
Hang in there for more responses to your post.

trish6hundred
05-30-2015 08:09 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
vsheline Offline

Advisory Members

Posts: 1,908
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
Mask Type: Full face mask
Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
Humidifier: H5i
CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #6
RE: S9 Resmed Machine faulty
(05-30-2015 04:47 PM)cajones Wrote:  I have had two machines from CPAP Australia and both S9 auto set machines sound like a furnace,they replaced the first one and I can't even use the second one as it's louder than the traffic noise outside my window,I believe it to be a manufacturing flaw and the company is trying to get rid of them,Has anyone experienced the same senario? when I get a refund I will go for the Fisher and Pikel which was the one in the clinic it was totally quiet.thanks

As Zonk recommended: first, call ResMed Customer Service. They will likely ask you to hold the phone near the machine so they can hear whether it sounds unusually loud.

The two machines you used may both have been damaged in shipping, even if there is absolutely no visible damage.

Sometimes truck or airplane vibration can cause terrible stress on whatever is being shipped. A CPAP blower unit can be damaged by strong vibration during shipping which leaves no visible damage.

Seems likely to me that both units were shipped to your DME using the same method and same carrier/shipper, and may have been similarly damaged. You may find that another units you receive from that DME may have same problem.

I suggest returning the machine and obtaining a new one from a different DME suppler. Or, at least ask for the replacement unit to be shipped using a different carrier/shipper.

Take care,
--- Vaughn

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
(This post was last modified: 05-31-2015 12:25 AM by vsheline.)
05-31-2015 12:22 AM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Exclaimation CPAP Machine Choices - read this before you accept a new machine SuperSleeper 2 6,165 10-12-2016 11:37 AM
Last Post: DariaVader
  Which ASV machine to get-ResMed or Phillips jerrydaw 6 577 09-11-2016 02:39 PM
Last Post: klv329
  Different machine (Devilbiss-Resmed) different results thepadol 4 358 08-14-2016 03:19 PM
Last Post: trish6hundred
  [Equipment] Faulty DreamStation CPAP Pro? Wrz77 1 478 04-28-2016 11:15 AM
Last Post: Wrz77
  RESMED S9 VPAP Adapt machine question MPLS user 4 572 03-01-2016 04:27 PM
Last Post: trish6hundred
Question [Equipment] Are diagnosed pressure index based on faulty feedback Earthfuture 5 492 02-28-2016 07:30 PM
Last Post: trish6hundred
  ResMed S9 AutoSet machine = noise GrammaBear 7 941 01-19-2016 07:38 PM
Last Post: trish6hundred

Forum Jump:

Who's Online (Complete List)