Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

[Equipment] S9 Resmed Machine faulty
#1
Sad 
I have had two machines from CPAP Australia and both S9 auto set machines sound like a furnace,they replaced the first one and I can't even use the second one as it's louder than the traffic noise outside my window,I believe it to be a manufacturing flaw and the company is trying to get rid of them,Has anyone experienced the same senario? when I get a refund I will go for the Fisher and Pikel which was the one in the clinic it was totally quiet.thanks
Post Reply Post Reply



Donate to Apnea Board  
#2
I haven't and I have used the S9 Elite, S9 AUto and S9 VPAP Auto.
Post Reply Post Reply
#3
S9 AutoSet proved to be a reliable machine and popular one too
AirSense 10 is the second generation machine

Talk to ResMed support, they can helps
Contact details https://www.sleepvantage.com.au/contactus.html





Post Reply Post Reply
#4
My s9 autoset is really quiet, and doesn't keep me up at all.
Post Reply Post Reply
#5
Hi cajones,
I'm sorry that you have had such bad luck with the 2 Resmed machines you have tried.
Much success to you in finding a machine that works well,so you can get good sleep.
Hang in there for more responses to your post.
trish6hundred
Post Reply Post Reply



Donate to Apnea Board  
#6
(05-30-2015, 04:47 PM)cajones Wrote: I have had two machines from CPAP Australia and both S9 auto set machines sound like a furnace,they replaced the first one and I can't even use the second one as it's louder than the traffic noise outside my window,I believe it to be a manufacturing flaw and the company is trying to get rid of them,Has anyone experienced the same senario? when I get a refund I will go for the Fisher and Pikel which was the one in the clinic it was totally quiet.thanks

As Zonk recommended: first, call ResMed Customer Service. They will likely ask you to hold the phone near the machine so they can hear whether it sounds unusually loud.

The two machines you used may both have been damaged in shipping, even if there is absolutely no visible damage.

Sometimes truck or airplane vibration can cause terrible stress on whatever is being shipped. A CPAP blower unit can be damaged by strong vibration during shipping which leaves no visible damage.

Seems likely to me that both units were shipped to your DME using the same method and same carrier/shipper, and may have been similarly damaged. You may find that another units you receive from that DME may have same problem.

I suggest returning the machine and obtaining a new one from a different DME suppler. Or, at least ask for the replacement unit to be shipped using a different carrier/shipper.

Take care,
--- Vaughn



Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
Post Reply Post Reply
#7
Question 
I am happy to see this thread.  I am having the same experience.  I just got a new ResMed S9 Autoset and was looking forward to using it last night. Gave up after 2 hrs as there is no way I could sleep with so much noise.  It's louder than my white noise machine.  I had reaad a lot of reviews suggesting that it's a quiet machine but it does not compare in any way to my old Respironics System One which makes virtually no noise.  I did switch back to that after giving up on the new machine.

The machine does have a 2yr warranty but I can't return it as I bought it online in clearance... I guess my best option  is probably to try to deal with ResMed directly.  It may have been in clearance but it's a lot more money than I can afford to spend for something I can't use!

Thanks for any other advice anyone might have... or if the original poster has had any results in getting the problem solved
Post Reply Post Reply
#8
Have you tried it without the humidifier attached? The connection or the lid seal could be the problem. I can barely hear my S9.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  [CPAP] Using a new mask with an old ResMed machine? LookingForward 6 186 07-09-2018, 06:09 PM
Last Post: LookingForward
  Resmed Bipap Machine as CPAP? BigBird0000 3 290 05-07-2018, 05:13 AM
Last Post: gwc2795
  Resmed Machine mask settings Walla Walla 1 236 04-26-2018, 10:17 PM
Last Post: Crimson Nape
Exclaimation CPAP Machine Choices - read this before you accept a new machine SuperSleeper 74 64,349 04-26-2018, 07:23 PM
Last Post: HD Fry
  Pin from power plug stuck in machine ResMed cpap machine B10576 12 1,678 04-08-2018, 08:24 PM
Last Post: Hellodare
  What Resmed Machine for BPAP with Many Central Apnea events? bcorlando 9 453 04-03-2018, 12:44 PM
Last Post: dmeRT
Information [Equipment] Inside View of a ResMed S9 CPAP Machine SuperSleeper 39 22,752 01-26-2018, 01:45 PM
Last Post: freetime

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.