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[Equipment] Should I be concerned about machine falling?
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Aletta Offline

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Posts: 17
Joined: Dec 2012

Machine: VPAPauto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quatro
Humidifier: 5Hi
CPAP Pressure: 6-20
CPAP Software: ResScan

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Sex: Female
Location:

Post: #1
Should I be concerned about machine falling?
I bought a S9 Adapt from a dealer and it was shipped in a small box with no padding. The machine was only in a small Resmed canvas type bag (not the bigger more padded bag that also holds the humidifier). I saw the delivery man stacking boxes on a cart and as he started pushing the cart the smaller boxes fell down to the street. Resmed tells me that they do "drop testing" with their machines but I am concerned that this box could have been thrown about during shipping too. Should I worry?
12-21-2013 05:32 PM
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PaulaO2 Offline
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Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #2
RE: Should I be concerned about machine falling?
Was this machine supposed to be new? If so, send it back. Tell them you want a machine in its original box and packing material.

It it was bought used, do you mean the black travel bag? It is well padded.

Otherwise, yes, it should be fine. A simple fall from a cart is survivable. It was turned off, the humidifier was empty.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
12-21-2013 08:10 PM
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Aletta Offline

Members

Posts: 17
Joined: Dec 2012

Machine: VPAPauto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quatro
Humidifier: 5Hi
CPAP Pressure: 6-20
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #3
RE: Should I be concerned about machine falling?
Thank you for your time Paula. The humidifier was not included and it was not in the travel bag. Just the "blower" part in a small Resmed canvas bag that is not padded - no other padding in the cardboard box either
12-21-2013 08:17 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #4
RE: Should I be concerned about machine falling?
It should still be fine.

If you bought it used, complain like mad. The S9 Adapt is not a cheap machine! To pack it with no protection is like transporting a Lotus using a U-Haul car dolly. Sure, it gets the job done but it won't be pretty.

If you bought it new. send it back.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
12-22-2013 01:37 AM
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Aletta Offline

Members

Posts: 17
Joined: Dec 2012

Machine: VPAPauto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quatro
Humidifier: 5Hi
CPAP Pressure: 6-20
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #5
RE: Should I be concerned about machine falling?
Thanks Paula - like your analogy!
12-22-2013 04:30 PM
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justMongo Offline

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Posts: 3,843
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
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CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #6
RE: Should I be concerned about machine falling?
(12-22-2013 01:37 AM)PaulaO2 Wrote:  It should still be fine.

If you bought it used, complain like mad. The S9 Adapt is not a cheap machine! To pack it with no protection is like transporting a Lotus using a U-Haul car dolly. Sure, it gets the job done but it won't be pretty.

If you bought it new. send it back.

Paula -- nice metaphor. As a "car guy" I really dig it.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
12-23-2013 08:25 AM
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TheDuke Offline

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Posts: 44
Joined: Mar 2012

Machine: DeVilbiss Intellipap BiLevel DV-55D
Mask Type: Nasal mask
Mask Make & Model: ResMed Activa
Humidifier: DeVilbiss IntelliPap
CPAP Pressure: CPAP Mode 9.0 cm.
CPAP Software: Other Software

Other Comments:

Sex: Male
Location: Western Kentucky USA

Post: #7
RE: Should I be concerned about machine falling?
Obviously XPAP' shouldn't be banged around, however I think the relevant question is, Does the machine work OK. If it doesn't, there is a very legitimate complaint, but if it does work OK I wouldn't worry about it. I think if there is damage, it would be quickly apparent.

TheDuke
12-23-2013 10:03 PM
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Aletta Offline

Members

Posts: 17
Joined: Dec 2012

Machine: VPAPauto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quatro
Humidifier: 5Hi
CPAP Pressure: 6-20
CPAP Software: ResScan

Other Comments:

Sex: Female
Location:

Post: #8
RE: Should I be concerned about machine falling?
Thank you Duke
12-24-2013 07:33 PM
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Homerec130 Offline

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Posts: 444
Joined: Mar 2012

Machine: Philips/Resperonics BiPAP auto SV Advanced System One (950P)
Mask Type: Full face mask
Mask Make & Model: ResMed Quatro FX
Humidifier: Philips Respironics System 1
CPAP Pressure: 6-16
CPAP Software: SleepyHead

Other Comments: But it is a dry heat.

Sex: Male
Location: Tucson, AZ

Post: #9
RE: Should I be concerned about machine falling?
I would still file a complaint with the company so that it is on record in the event anything happens further down the road.
12-25-2013 01:05 PM
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vsheline Offline

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Posts: 1,907
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
Mask Type: Full face mask
Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
Humidifier: H5i
CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #10
RE: Should I be concerned about machine falling?
Also, you can ask for Clinician Manual for the machine following directions given in the Important Threads section at top of main forum page.

The Clinician Manual will tell you how to check total machine hours, to see how new or used the machine is, so you can see whether it is as it was advertised to be.

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
(This post was last modified: 12-25-2013 11:42 PM by vsheline.)
12-25-2013 11:41 PM
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