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[Equipment] Should I expect a brand new device?
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OpalRose Offline

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Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #11
RE: Should I expect a brand new device?
(04-21-2015 08:14 PM)Mosquitobait Wrote:  How do you find machine hours? How do you know which is which?

Mosquitobait,
Machine/blower hours are found in the Clinicians Menu, and can never be erased.
User hours will be erased/reset before they give the machine to you.

Remember, your insurance is going to pay your provider the same whether used or new.

I personally would ask for a new machine, as you will be using it for at least 5 years.
I wouldn't mind having a "slightly used" machine to keep as a backup.

OpalRose
04-22-2015 08:36 AM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #12
RE: Should I expect a brand new device?
Insurance usually requires the machine be rented the first few months. You have no "right" to a new machine.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
04-22-2015 04:32 PM
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OpalRose Offline

Monitors

Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #13
RE: Should I expect a brand new device?
(04-21-2015 04:14 PM)QuickQuestion Wrote:  Thank you for the quick answer, I kinda figured. I'm a pessimist and figured getting the model I want and not the one they have the highest margin on will be like pulling teeth. Then they will pull out the "ONE" that has been returned dozens of times. I would go some where else than the place I am going but insurance bs. Thanks again

Hi QuickQuestion,
If I were you, I would check with my Insurance to see how they handle this...
will they pay rental on the machine for you for several months before you own it?
I know that is how Medicare works, but I realize that everyone's insurance is different.
I would do my homework and get the machine you want. I don't believe you have to settle for used. Again check with your insurance coverage.

OpalRose
04-22-2015 07:37 PM
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