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[Equipment] Unit not working
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Monty6894 Offline

New Members

Posts: 1
Joined: Sep 2016

Machine: philips respironics remstar auto a flex
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Australia

Post: #1
Gross Unit not working
hi All,

My Philips Respironics RemStar Auto A Flex System 1 has stopped working. It was making a hot, 'electrical' smell and now it acts as if there is no power ie the backlights don't work and nothing turns on.

Are there any internal fuses that may have blown that I could replace or this a technician repair job ? looking through the service manuals it seems it may need the main power board replaced to fix it. Is this something I can do ? Any help would be greatly appreciated.

09-16-2016 09:27 AM
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Sleeprider Online
Wiki Editor
Advisory Members

Posts: 3,845
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #2
RE: Unit not working
What generation is this machine? If it can't be fixed with a new power cord, it won't be worth fixing at all. Do try a new power adapter before giving up. If that doesn't work a new machine is probably going to be needed. Your location (AUS) is going to make this more expensive than replacement in the U.S., but some of our vendors do ship (See Supplier #2).

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09-16-2016 01:19 PM
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trish6hundred Offline

Advisory Members

Posts: 6,618
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Unit not working
Hi Monty6894,
WELCOME! to the forum.!
I agree, try a different power supply first before you give up on that machine..Good luck to you with getting it working.
Hang in there for more responses to your post.

09-16-2016 06:20 PM
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cate1898 Offline

Advisory Members

Posts: 786
Joined: Aug 2015

Machine: PR System One 560BT Auto
Mask Type: Nasal pillows
Mask Make & Model: P10's/backup-DreamWear
Humidifier: PR attached
CPAP Pressure: 8.5 - 13. A-Flex 3
CPAP Software: SleepyHead

Other Comments: Began CPAP Therapy Sept. 11, 2015. Hx Hypertension, Post Graves Disease, chronic migraines.

Sex: Female
Location: Southern Ontario//SW Florida

Post: #4
RE: Unit not working
Hi Monty6894 and welcome to the forum!

Sounds like you have either an electrical cord problem or a defective machine. Hope you can get this sorted out quickly! It would help if you could take a moment and fill out your user profile settings with regards to the Model # of your Respironics System 1, the mask type and name, pressure setting(s)-whether straight cpap or auto cpap, etc.

By the way, are you new to cpap, and if not, how long have you been being treated?

Good luck getting back up and running soon!

APNEABOARD - A great place to be if you're a hosehead!! Rolleyes

09-18-2016 06:52 AM
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