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[Equipment] what to do about mask misfit?
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lisaluv2paint Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: resmed s9 elite
Mask Type: Nasal mask
Mask Make & Model: mirage fx her
Humidifier: resmed h5i
CPAP Pressure: 10
CPAP Software: Not using software

Other Comments: I new at this...

Sex: Female
Location: new Mexico

Post: #1
what to do about mask misfit?
Hi all - it seems that my mirage fx nasal mask is too large. Keeps bothering my eyes. Any suggestions as to what to do since I have already received my 3 month replacement via mail.
08-27-2014 09:31 AM
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trish6hundred Offline

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: what to do about mask misfit?
Hi lisaluv2paint,
WELCOME! to the forum.!
You might get in touch with the place where you got the mask and explain the problem you are having with the larger cushion and see if you could get a replacement with a smaller one.
Hang in there for more suggestions and best of luck to you with your CPAP therapy.

trish6hundred
08-27-2014 10:05 AM
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herbm Offline

Preferred Members-2

Posts: 852
Joined: Jan 2014

Machine: ResMed AutoSet S9
Mask Type: Oral
Mask Make & Model: ResMed Airfit P10 Nasal Pillow
Humidifier: ResMed H5i
CPAP Pressure: 11-16
CPAP Software: ResScan SleepyHead

Other Comments: Backup Mask: Innomed Hybrid FFM -- Oral+Nasal Pillows

Sex: Male
Location: Austin, TX

Post: #3
RE: what to do about mask misfit?
An odd idea most people would dismiss but it worked for me on another mask issue:

I simply called my insurance, Aetna, and asked, "What is the policy on replacement masks? My chosen mask is unworkable for me -- it can't be used for effective therapy."

Aetna rep went a away a couple of times to talk to supervisors, read regs, etc. (But I never made any other argument nor asked any other questions, except, "When can I have a new mask?"

Answer: "Just go buy one and we'll pay for it."

Me: "My current DME says they can't sell it to me due to contract with you."

Answer: "Here's a DME (Edge Park Medical) who is on our list of providers, so just call them and order it."

No problem.

Don't ASSUME you can't get a mask earlier, ask!

They can say "No" but give them the opportunity to say "Yes" first.

Sweet Dreams,

HerbM
Sleep study AHI: 49 RDI: 60 -- APAP 10-11 w/AHI: 1.5 avg for 7-days (up due likely to hip replacement recovery)

"We can all breathe together or we will all suffocate alone."
08-27-2014 11:41 AM
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lisaluv2paint Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: resmed s9 elite
Mask Type: Nasal mask
Mask Make & Model: mirage fx her
Humidifier: resmed h5i
CPAP Pressure: 10
CPAP Software: Not using software

Other Comments: I new at this...

Sex: Female
Location: new Mexico

Post: #4
RE: what to do about mask misfit?
Thanks for the help/suggestions. :-)
08-27-2014 01:08 PM
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