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Erasing Information stored in Resmed S9 Auto
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #1
Erasing Information stored in Resmed S9 Auto
This week my S9 CPAP auto set is being picked up by Apria (DME). I want to erase all of the data that is stored on the machine. Does anyone know how to do this? I thought I read about it but I am not able to locate it now. I will be keeping my SD card so the data on that is not an issue.

thanks.
01-15-2014 07:48 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Erasing Information stored in Resmed S9 Auto
(01-15-2014 07:48 PM)me50 Wrote:  This week my S9 CPAP auto set is being picked up by Apria (DME). I want to erase all of the data that is stored on the machine. Does anyone know how to do this? I thought I read about it but I am not able to locate it now. I will be keeping my SD card so the data on that is not an issue.

thanks.


[Image: s9-pic2.jpg]

Configuration: Erase Data. Rum hours cannot be erased
01-15-2014 08:15 PM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #3
RE: Erasing Information stored in Resmed S9 Auto
Thanks zonk. got it done. got my new machine today and am happy to be done with Apria. I was told today that leaks (I presume for my mask) can be 50 but best to be as close to 0 as can. Was looking for a place to confirm that. Very happy with my new DME!
01-16-2014 06:51 PM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: Erasing Information stored in Resmed S9 Auto
Hi me50, good luck with your new machine and it's GREAT that you got a decent DME, Good DMEs seem to be rare, these days.

trish6hundred
01-16-2014 07:58 PM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #5
RE: Erasing Information stored in Resmed S9 Auto
(01-16-2014 07:58 PM)trish6hundred Wrote:  Hi me50, good luck with your new machine and it's GREAT that you got a decent DME, Good DMEs seem to be rare, these days.

they definitely are rare and this one is more concerned about patients than the bottom line. They are out of network with my insurance company but they aren't going to charge me the out of network %. Yea, they made money on the sleep study as well as the machine and they will be handling all of my supplies which I always get every time I can. But they could have said that I had to pay the out of network % but they didn't because they wanted me to have a better experience than I have with Apria. FYI, Apria didn't think they should have to pick up my machine and felt like I should drive to return it even though they have drivers specifically for that purpose. So glad that tomorrow I am done with Apria!
01-16-2014 08:34 PM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #6
RE: Erasing Information stored in Resmed S9 Auto
I don't blame you a bit, now you can move on, for sure.

trish6hundred
01-16-2014 08:42 PM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #7
RE: Erasing Information stored in Resmed S9 Auto
(01-16-2014 08:42 PM)trish6hundred Wrote:  I don't blame you a bit, now you can move on, for sure.

yep and I am so ready after 3 years of this. I know it will get better now. I even found out that my cushion was the wrong size and was told to try the s/m b/c the wisp isn't supposed to go to the top of anybody's nose. almost wanted to go to bed now to see how it all plays out tonight lol
01-16-2014 08:51 PM
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trish6hundred Online

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #8
RE: Erasing Information stored in Resmed S9 Auto
Hi me50, (Ha-Ha-Ha-Ha,) I know what you mean, I can understand that you would be anxious to try it now. I use the petite cushion that comes with the Wisp and I never thought too much where it comes to on my noes so I will check it out here before too long..

trish6hundred
01-16-2014 10:57 PM
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PaytonA Offline
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Monitors

Posts: 3,016
Joined: Dec 2013

Machine: ResMed S9 VPAP Auto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quattro
Humidifier: H5i(distilled-top up)
CPAP Pressure: VAuto MinE14.0 MaxI 20.6 PS4.0
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Orange County,California

Post: #9
RE: Erasing Information stored in Resmed S9 Auto
(01-16-2014 06:51 PM)me50 Wrote:  got my new machine today and am happy to be done with Apria.

I would be too if I can figure a way to swing it.

PaytonA
01-17-2014 11:05 AM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #10
RE: Erasing Information stored in Resmed S9 Auto
(01-17-2014 11:05 AM)PaytonA Wrote:  
(01-16-2014 06:51 PM)me50 Wrote:  got my new machine today and am happy to be done with Apria.

I would be too if I can figure a way to swing it.

PaytonA

not sure if you have insurance coverage or not, but, living in CA, are there other DME's close? I can tell you in the 4 months with Apria, it was so stressful and they messed up every order they ever processed. Worse than that, they billed my insurance company for 2 masks that I never got so I had no mask and couldn't order another one b/c my insurance company thought I had 2 masks. And, when they messed up my orders, they dragged their feet correcting them and none got corrected. I am now notifying my insurance company b/c I am done with Apria. Your stress level will probably go down a whole lot if you change DME's. My insurance company said they were having to work with Apria to fix their billing issues so if insurance companies know about issues, then the DME has to be bad.
01-17-2014 11:12 AM
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