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Ever try to purchase repair parts? Well that may have changed
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stihlydan Offline

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Posts: 2
Joined: Mar 2014

Machine: Resmed S8 Elite II
Mask Type: Nasal pillows
Mask Make & Model: Swift LT
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CPAP Software: ResScan

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Sex: Undisclosed
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Post: #1
Idea Ever try to purchase repair parts? Well that may have changed
If you have ever tried to purchase repair parts, you probably know what a nightmare it can be. More often than not you get the "you have to send the machine in, we can't sell you parts", reply.

Well I want to say that [link removed] has sold me actual parts for my Resmed S8. They are listed on the suppliers page here in this board. Smile

They are great. Just like everyone else, my keypad wore out and I got a new one from them instead of doing the butcher job of making new button contacts.

Oh BTW I'm a newby here so if I'm telling you something you already know, I apologize in advance.


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Moderator Action: Link Removed
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
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03-01-2014 07:35 AM
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trish6hundred Offline

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Posts: 6,436
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Ever try to purchase repair parts? Well that may have changed
Hi stihlydan,
WELCOME! to the forum.!
It's good to hear that you were able to get the parts to fix your machine.
Best of luck.

trish6hundred
03-01-2014 03:46 PM
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politicalsmoke Offline

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Posts: 3
Joined: Aug 2015

Machine: Resmed Compact S8
Mask Type: Nasal pillows
Mask Make & Model: Swift LT
Humidifier: Resmed HumidAire 3i
CPAP Pressure: unsure
CPAP Software: Not using software

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Sex: Male
Location:

Post: #3
RE: Ever try to purchase repair parts? Well that may have changed
I also need a button keypad for my Resmed Compact S8. I found one a couple of years ago but repaired the old one with generous amounts of super glue! Worked great for two years. Now I need a new keypad but cannot find it any longer. Unfortunately the supplier was removed from the previous post with no evidence of which supplier sells this part. I've searched the current suppliers for "keypad" without results.

Can someone please hint or direct me to the correct supplier or perhaps give me a better search term to find the keypad replacement I need?
08-16-2015 09:07 AM
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justMongo Offline

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Posts: 3,845
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

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Sex: Male
Location: Калифорния

Post: #4
RE: Ever try to purchase repair parts? Well that may have changed
It's #27. I'd call them during the week. They are not going to have every part. Some parts are removed from decommissioned machines.
The keypad for the S8 Compact might be hard to find.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
(This post was last modified: 08-16-2015 09:17 AM by justMongo.)
08-16-2015 09:13 AM
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politicalsmoke Offline

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Posts: 3
Joined: Aug 2015

Machine: Resmed Compact S8
Mask Type: Nasal pillows
Mask Make & Model: Swift LT
Humidifier: Resmed HumidAire 3i
CPAP Pressure: unsure
CPAP Software: Not using software

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Sex: Male
Location:

Post: #5
RE: Ever try to purchase repair parts? Well that may have changed
:thanks: Thanks for the quick response - I'll do as you suggest - I found it online before so hopefully there are some left somewhere.
08-16-2015 09:17 AM
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PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #6
RE: Ever try to purchase repair parts? Well that may have changed
Just out of curiosity: How long have you had your S8 machine?


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-16-2015 09:56 AM
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politicalsmoke Offline

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Posts: 3
Joined: Aug 2015

Machine: Resmed Compact S8
Mask Type: Nasal pillows
Mask Make & Model: Swift LT
Humidifier: Resmed HumidAire 3i
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #7
RE: Ever try to purchase repair parts? Well that may have changed
Since 2006 - My son says its a dinosaur but it works great.
08-16-2015 02:08 PM
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justMongo Offline

Monitors

Posts: 3,845
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #8
RE: Ever try to purchase repair parts? Well that may have changed
The switches are actually a resistive pad that contacts metal pads on the mainboard. That resistive coating can wear out; or it can sometimes just be cleaned. The 5 buttons are all one pad.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-16-2015 02:43 PM
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khoo kian kok Offline

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Posts: 4
Joined: Jul 2015

Machine: Resmed S8
Mask Type: Full face mask
Mask Make & Model: Respironics
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Post: #9
RE: Ever try to purchase repair parts? Well that may have changed
Yes it is a simple repair. Carefully ply open the Key Pad form the Unit, held down by latch but easy to remove.
Separate the Keypad from the attached circuit board also held down by latches. Clean the 5 buttons carbon tips and the circuit board contacts.
assemble back, it should work fine this time.
02-13-2016 03:21 AM
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curlytop Offline

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Posts: 1
Joined: Nov 2015

Machine: s8 autoser II
Mask Type: Full face mask
Mask Make & Model: resmed quattro
Humidifier: resmed h3
CPAP Pressure: 12
CPAP Software: Not using software

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Sex: Female
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Post: #10
RE: Ever try to purchase repair parts? Well that may have changed
I want to thank Stilhydan,
I contacted the unmentioned supplier in Ocala Fl
and I spoke with Allison, She not only immediately knew the Resmed keypad was in stock, she got it processed and shipped to me the same day. Ask for her, but you will have to do a little detective work to find the Co. name due to forum rules
02-16-2016 12:21 PM
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