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Ever try to purchase repair parts? Well that may have changed
#1
Idea 
Ever try to purchase repair parts? Well that may have changed
If you have ever tried to purchase repair parts, you probably know what a nightmare it can be. More often than not you get the "you have to send the machine in, we can't sell you parts", reply.

Well I want to say that [link removed] has sold me actual parts for my Resmed S8. They are listed on the suppliers page here in this board. Smile

They are great. Just like everyone else, my keypad wore out and I got a new one from them instead of doing the butcher job of making new button contacts.

Oh BTW I'm a newby here so if I'm telling you something you already know, I apologize in advance.


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Moderator Action: Link Removed
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
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#2
RE: Ever try to purchase repair parts? Well that may have changed
Hi stihlydan,
WELCOME! to the forum.!
It's good to hear that you were able to get the parts to fix your machine.
Best of luck.
trish6hundred
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#3
RE: Ever try to purchase repair parts? Well that may have changed
I also need a button keypad for my Resmed Compact S8. I found one a couple of years ago but repaired the old one with generous amounts of super glue! Worked great for two years. Now I need a new keypad but cannot find it any longer. Unfortunately the supplier was removed from the previous post with no evidence of which supplier sells this part. I've searched the current suppliers for "keypad" without results.

Can someone please hint or direct me to the correct supplier or perhaps give me a better search term to find the keypad replacement I need?

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#4
RE: Ever try to purchase repair parts? Well that may have changed
It's #27. I'd call them during the week. They are not going to have every part. Some parts are removed from decommissioned machines.
The keypad for the S8 Compact might be hard to find.
Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread

~ Rest in Peace ~
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#5
RE: Ever try to purchase repair parts? Well that may have changed
:thanks: Thanks for the quick response - I'll do as you suggest - I found it online before so hopefully there are some left somewhere.
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#6
RE: Ever try to purchase repair parts? Well that may have changed
Just out of curiosity: How long have you had your S8 machine?
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. 
ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
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#7
RE: Ever try to purchase repair parts? Well that may have changed
Since 2006 - My son says its a dinosaur but it works great.
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#8
RE: Ever try to purchase repair parts? Well that may have changed
The switches are actually a resistive pad that contacts metal pads on the mainboard. That resistive coating can wear out; or it can sometimes just be cleaned. The 5 buttons are all one pad.
Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread

~ Rest in Peace ~
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#9
RE: Ever try to purchase repair parts? Well that may have changed
Yes it is a simple repair. Carefully ply open the Key Pad form the Unit, held down by latch but easy to remove.
Separate the Keypad from the attached circuit board also held down by latches. Clean the 5 buttons carbon tips and the circuit board contacts.
assemble back, it should work fine this time.
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#10
RE: Ever try to purchase repair parts? Well that may have changed
I want to thank Stilhydan,
I contacted the unmentioned supplier in Ocala Fl
and I spoke with Allison, She not only immediately knew the Resmed keypad was in stock, she got it processed and shipped to me the same day. Ask for her, but you will have to do a little detective work to find the Co. name due to forum rules
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