Yeah, I twitched at the 2 hrs to install something. Of course, that time could have included setting up the "handshake" and all that. And often using a computer remotely is often sluggish so that slows things down. And like SS, I'd never let someone I do not know have remote access to my computer. I'd much rather spend 4 hrs or more having them talk me through it. Granted, I am sure they are honest guys but, I guess I am paranoid when it comes to my files.
Bobo, I'm glad it worked for you! I think it is silly as heckaroni that we can't get access to vital information that validates (or not) that our treatment is working! It's like a diabetic not having access to his/her blood glucose reading!
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