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FORCE MyAir Data Upload
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srlevine1 Offline

Advisory Members

Posts: 183
Joined: Sep 2015

Machine: ResMed Airsense Autoset (S10)
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage Activa LT
Humidifier: Internal to S10
CPAP Pressure: 12-14
CPAP Software: ResScan SleepyHead Other Software

Other Comments:

Sex: Male
Location: Westlake Village, California USA

Post: #1
FORCE MyAir Data Upload
This is the third time that MyAir has failed to show my results. After verifying that the data existed using the front panel of my ResMed AirSense autoset and Sleepyhead software, I checked to see the unit was still powered on (yes) and that airplane mode was off (yes).

Since my data uploads occur within 2 hrs of the end of my sleep session, they should have been uploaded.

I apparently was able to force an upload by power-cycling my unit off (for at least one minute) and then turning it on. The data became available in MyAir within 20 minutes.

Happenstance or coincidence? I will settle for the fact that power cycling seemed to reset the machine and trigger the upload over the cellular network.

"The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane." -- Marcus Aurelius
05-14-2016 11:26 PM
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Rcgop Offline

Advisory Members

Posts: 166
Joined: May 2016

Machine: Resmed AirSense 10 autoset
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10
Humidifier: installed
CPAP Pressure: 6.4 - 11.0
CPAP Software: SleepyHead

Other Comments: EPR = 1

Sex: Male
Location: Orlando Fl

Post: #2
RE: FORCE MyAir Data Upload
When I first got my machine, they explained about the data transmission, and I explained I am in a dead zone for cell phone. When I observed the signal, it was very weak if not absent. I have never failed to get my data timely, but I am sure other locations in my house would not be so lucky.

I suspect this at least pussible.

HuhDont-knowI am an accountant so any advice given here is not medical. If I give any financial advice, you can take it to the bank. However, you will have a hard time cashing it in. Okay
05-15-2016 05:14 AM
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rem52 Offline

Preferred Members

Posts: 36
Joined: Jan 2016

Machine: ResMed A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Sleepweaver Advance
Humidifier: built in heated
CPAP Pressure: 6-13 epr 2
CPAP Software: ResScan SleepyHead

Other Comments: continuous use 8+ hr/night since Feb 2016

Sex: Undisclosed
Location: Michigan

Post: #3
RE: FORCE MyAir Data Upload
My MyAir data is usually available 1-1.5 hours after I quit using the machine. Part of this is the time for the machine to realize I'm done and do the upload, and part is time for ResMed to process the data and make it available to me.
One day recently I accidentally unplugged the machine while unhooking the hose 30 minutes after I quit, it was still 1-1.5 hours after I plugged it back in before the data was available, no power out forced reset there.
OTOH on May 6th it was most of the day before my data was available. ResMed appeared to have a server problem as I could not even log on until after 3pm Eastern time.
05-15-2016 05:07 PM
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eseedhouse Online

Advisory Members

Posts: 871
Joined: Dec 2014

Machine: ResMed Airsense 10 Autoset
Mask Type: Full face mask
Mask Make & Model: SimPlus
Humidifier: ResMed
CPAP Pressure: 7-10
CPAP Software: SleepyHead

Other Comments: Also on supplemental O2 at 3L/min. while sleeping.

Sex: Male
Location: Victoria, British Columbia

Post: #4
RE: FORCE MyAir Data Upload
I've noticed that MyAir has gone down several time since I've been checking it (since late 2014). Stuff happens. They've always come back up with my data intact.

Ed Seedhouse

I am neither a Doctor, nor any other kind of medical professional.

Actually you know, it is what it isn't.
05-15-2016 07:16 PM
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