Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account

New Posts   Today's Posts

FORCE MyAir Data Upload
This is the third time that MyAir has failed to show my results. After verifying that the data existed using the front panel of my ResMed AirSense autoset and Sleepyhead software, I checked to see the unit was still powered on (yes) and that airplane mode was off (yes).

Since my data uploads occur within 2 hrs of the end of my sleep session, they should have been uploaded.

I apparently was able to force an upload by power-cycling my unit off (for at least one minute) and then turning it on. The data became available in MyAir within 20 minutes.

Happenstance or coincidence? I will settle for the fact that power cycling seemed to reset the machine and trigger the upload over the cellular network.
"The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane." -- Marcus Aurelius
Post Reply Post Reply

Donate to Apnea Board  
When I first got my machine, they explained about the data transmission, and I explained I am in a dead zone for cell phone. When I observed the signal, it was very weak if not absent. I have never failed to get my data timely, but I am sure other locations in my house would not be so lucky.

I suspect this at least pussible.
Dont-know  I am an accountant so any advice given here is not medical. If I give any financial advice, you can take it to the bank. However, you will have a hard time cashing it in. Okay
Post Reply Post Reply
My MyAir data is usually available 1-1.5 hours after I quit using the machine. Part of this is the time for the machine to realize I'm done and do the upload, and part is time for ResMed to process the data and make it available to me.
One day recently I accidentally unplugged the machine while unhooking the hose 30 minutes after I quit, it was still 1-1.5 hours after I plugged it back in before the data was available, no power out forced reset there.
OTOH on May 6th it was most of the day before my data was available. ResMed appeared to have a server problem as I could not even log on until after 3pm Eastern time.
Post Reply Post Reply
I've noticed that MyAir has gone down several time since I've been checking it (since late 2014). Stuff happens. They've always come back up with my data intact.
Ed Seedhouse

Your brain is not the boss.

Post Reply Post Reply

Possibly Related Threads...
Thread Author Replies Views Last Post
  Disabiling MYAIR yankees123 12 436 03-13-2018, 10:16 AM
Last Post: Marillion
  I'm off Resmed's MyAir radar screen ? foss 1 165 03-08-2018, 09:12 PM
Last Post: Sleeprider
  Connection Problems with MyAir larryslade66 26 529 03-08-2018, 05:32 PM
Last Post: larryslade66
Rainbow MyAir New TOS - Form to Opt Out kiwii 0 124 03-07-2018, 07:30 AM
Last Post: kiwii
  MyAir from Resmed sherryl10 14 506 03-04-2018, 04:24 PM
Last Post: greatunclebill
  [Equipment] AHI Sleepyhead v. MyAir Emmet 1 183 02-14-2018, 06:16 PM
Last Post: Walla Walla
  SD Data Card Erasing data yogigupta 4 220 01-30-2018, 10:42 AM
Last Post: kiwii

Forum Jump:

New Posts   Today's Posts

About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.