(03-02-2013, 05:53 AM)wilorg Wrote: I suggest that you take it back, after getting the name of a contact person at the DHW, and tell her that you either get the machine you want and that fits the Rx and that it will be paid by insurance or you will report her. And then report her anyway.
I don't have a contact at Health Canada (yes they change the name from time to time. It was "health and welfare" long ago. But the information she gave me listed the manager to which I am forwarding my complaint letter. I got a call recently from my ODSP (disability) case worker claiming I needed two quotes for repair costs on my walker. She had since gotten the two quotes and when she called me I said I wanted to make an appointment with her since it's easier to compose my thoughts in person than through the telephone. I will ask her if either
1) An AutoSet can be paid for entirely by the government
2) If they will pay up to a specified amount for which I'd be glad to pay the excess.
The store did not give me that option although I believe it to be possible. But I have to hear the facts from her before stuffing it in ProResp's face. I will have audience with my case worker on Wednesday and I booked the paratransit for Thursday.
At that point I plan on going back to the first person I dealt with and deal with her if I can. If not there is at least one other vendor in town, perhaps two or three. In the meantime I do not get a good night's sleep on a static pressure machine although I tried various pressure settings. After previous experience I know that for me my needs change daily.
The only thing that stays the same is the need to get this mess straightened out.
Quote:Condescending little shite. Can't stand that.....
It does seem like some people have an agenda and won't see reality.
Just like when I first suspected I may have had sleep apnea. I had to research it - even without a name because I didn't know what it was called. And no internet. I had to scan the public library for books on sleep disorders and find out why I was waking up choking all the time.
And when I found the term "apnea" and presented it to my doctor, it's like "oh no, it's not that. It's nothing serious. Don't worry about it." It was when I met my significant other that she confirmed I stop breathing at night. I got a new doctor.
So it's really nothing new. The "experts" don't like being challenged and they refuse to admit that they're wrong.
Quote:that is someone taking advantage of you and probably getting a kick back, not surprising given how corrupt some med help people are in Ontario. And there are lots of them in Ontario who are....
Hm. Like it's more profitable for that woman to sell the effin' P machine rather than a ResMed one. When places deliver a service, especially a medical service, it's too bad they still have to run it like a profitable business. Even if that's what they are, it loses sight of the customer service aspect.