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Graphs switched off?
#1
Graphs switched off?
I have some blank data days.. and it says there is no data to graph and at the very bottom it says "graphs switched off"
would like to know the secret to get the data back.
thanks
Charlie
Resmed Airsense 11/Resmed N20 memory foam mask,cervical collar, MyAir software, OSCAR for data analysis
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#2
RE: Graphs switched off?
It sounds like the SD card wasn't in the CPAP when you used it on those days, or you had the "Lock" tab in the locked position. For you knowledge, unless you're using a Resmed S9, there isn't any reason to lock it.

- Red
Crimson Nape
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#3
RE: Graphs switched off?
answering my own question.. looked at the files on the SD card.. and for the day, it says "this file empty" .. so, although the SD card was in the machine, autosense was unable to read it...
charlie
Resmed Airsense 11/Resmed N20 memory foam mask,cervical collar, MyAir software, OSCAR for data analysis
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#4
RE: Graphs switched off?
Thanks! Same problem today.  Between us, we're using  AirSense 10 and 11 Autosets, and an AirCurve 10 ASV with Windows 10 machines.  I'll let mom know to skip locking the SD card in the future.
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#5
RE: Graphs switched off?
(12-03-2022, 03:32 PM)Crimson Nape Wrote: It sounds like the SD card wasn't in the CPAP when you used it on those days, or you had the "Lock" tab in the locked position.  For you knowledge, unless you're using a Resmed S9, there isn't any reason to lock it.

- Red
I didn't do a good job describing the issue...   originally I had all the missing graphs/data in  OSCAR .. then one day when importing the previous evenings data ( SC card) .. it took much longer.. and when it finished.. the pop up box said 100 or so files added.. after this happened, the graphs disappeared..
Charlie
Resmed Airsense 11/Resmed N20 memory foam mask,cervical collar, MyAir software, OSCAR for data analysis
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#6
Gross 
RE: Graphs switched off?
[attachment=46559]cberistain  I have some blank data days.. and it says there is no data to graph and at the very bottom it says "graphs switched off"
would like to know the secret to get the data back.
thanks
Charlie

I have the same problem with ALL of my data, 2 months worth since first starting on my Airsense 11.
 
Whether I lock the SD before I insert it into my iMac or not, I see summary data in the sidebar of the "Daily Menu" (AHI, Pie chart, Settings), as well as on the "Overview" menu (various bar graphs, some blank) and in the "Statistics" menus.

However, whether I've locked the SD or not, the part of the "Daily" menu that should show the "graphs" is blank, the pulldown menu at the bottom rights shows "0 graphs" (none there to be selected), and the bottom of the page says "Graphs Switched Off". I've tried many times over the past couple of weeks and eventually gave up, assuming that ResMed simply hides that kind of detail from patients, or that Oscar hasn't been updated to be able to read AirSense 11 data. I'd post photos but as a new user I'm not allowed to.

If anyone has any ideas about how to solve this problem, I will blow 100 kisses at you from behind my CPAP mask.

JazG
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#7
RE: Graphs switched off?
last night i decided to reboot the cpap machine.  i pulled the plug and put it back in.   this morning i had all 14 graphs back!!!  i know it is only one nights worth of data.  but i suspect the problem has been solved.  i’ll post tomorrow morning whether good or bad news
Resmed Airsense 11/Resmed N20 memory foam mask,cervical collar, MyAir software, OSCAR for data analysis
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#8
RE: Graphs switched off?
everything is still working with 14 graphs .. so it looks like the reboot of the cpap machine solved the problem.
Resmed Airsense 11/Resmed N20 memory foam mask,cervical collar, MyAir software, OSCAR for data analysis
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#9
RE: Graphs switched off?
Interesting... Thanks for the pdate

Too bad there's no way to tell ResMed about this fault and it's solution
Apnea Board Monitors are members who help oversee the smooth functioning of the Board. They are also members of the Advisory Committee which helps shape Apnea Board's rules & policies. Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
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#10
RE: Graphs switched off?
Same problem here. You describe it well.
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