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Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
#1
Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
I have zero relationship but wanted to share a great seller I found on Amazon: Sistemma

Commercial Link Removed.  Instead, search Amazon, Sistemma Storefront.

I bought my ResMed AirSense 10 AutoSet for Her with heated hose from Sistemma for $535 with free shipping (looks like their price is now $545).  Was brand new as advertised.  Fast shipping.  Everything perfect.

Today I bought a ResMed AirCurve 10 VAuto from the same seller for $1000.  That was the price for brand new.  They sell the same model used with pricing from $500 up depending on how many machine hours you choose.

I've spoken with the manager on the phone and asked him questions by email.  He gets back very quickly.

Again, I have no relationship to disclose.  It seems like some Amazon 3rd party sellers sell used ones without saying they are used, and I just wanted to share so other self-pay members could benefit.  

Please note that I have not submitted any of these purchases for insurance reimbursement and doubt that anyone's insurance would reimburse for an online purchase from a 3rd party Amazon seller.

Will post back here if I have any trouble with that second purchase!





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Moderator Action: Link Removed

To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites.  This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.

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Response from Shin:

Sorry about that. Prior to posting, I read these rules: Rules for Posting in the "Commercial Posts" forum
Based on those, I thought it was okay. Will not make the same mistake again!

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#2
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
Quote:Please note that I have not submitted any of these purchases for insurance reimbursement and doubt that anyone's insurance would reimburse for an online purchase from a 3rd party Amazon seller.


Fwiw , I asked Sistemma customer service about reimbursement after I posted that, and they replied "We have provided many customers with invoices and I assume they were able to get reimbursed.  At least no one called me with complaints".  

I called my insurance company (Harvard Pilgrim), and to my surprise, they said they would reimburse me for 50% but that I have a $3000 deductible which I am not close to meeting Rolleyes .  They said if I had gone through my local "tier 1" DME, they would have reimbursed for 100% but that the same deductible would apply. So in effect, I saved a heap by buying it online.

As always, when it comes to insurance, your mileage may vary!
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#3
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
Update: I had an issue with the VAuto I received from Sistemma, and they went truly above and beyond my expectations in addressing my concerns. Some of the best customer service I have received.
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#4
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
Thanks for the update and letting us know!
OpalRose
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#5
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
(11-24-2017, 02:15 PM)Shin Ryoku Wrote: Update: I had an issue with the VAuto I received from Sistemma, and they went truly above and beyond my expectations in addressing my concerns.  Some of the best customer service I have received.

What issue did you have? I am considering buying a machine from this seller.
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#6
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
The unit arrived brand new with all packaging and appeared to be straight from the factory, but to my great disappointment it had a cracked screen. The seller responded promptly (on a weekend), apologized, paid for my return shipping, and overnight FedEx'd me a brand new replacement.
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#7
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
Sistemma no longer sells on Amazon. Check for the "Get In Shape" store on the ecrater sales platform.
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#8
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
(07-27-2018, 12:52 PM)Stom Wrote: Sistemma no longer sells on Amazon. Check for the "Get In Shape" store on the ecrater sales platform.

Nice find!
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#9
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
I was about to pull the trigger on an Airsense 10 autoset.  I have to pay for it myself.  Is it true that all warranty coverage is through the DME and not Resmed?  Is Phillips the same?

I saw the price for "Get In Shape" store on the ecrater site as very good. Not sure about warranty coverage here.  Should I pay more to get it from a more established place so there is warranty coverage?
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#10
RE: Great ResMed CPAP APAP BPAP pricing in USA - no affiliation
Warranties are filled by the manufacturer through their authorized retailers and distributors which may or may not be DMEs. As long as the company selling you a device is an authorized reseller, the warranty is good. To the best of my knowledge the seller on the ecrater site, formerly Sistemma, is an authorized seller and has a reputation for honoring and servicing warranties.
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