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Has anyone bought a cpap online overseas?
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Angelika Offline

Members

Posts: 5
Joined: Nov 2014

Machine: AirSense™ 10 AutoSet™
Mask Type: Nasal mask
Mask Make & Model: N10 Nasal Mask & P10 Pillow Mask
Humidifier: integrated humidifier
CPAP Pressure: 4 - 10auto
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Tasmania - Australia

Post: #1
Has anyone bought a cpap online overseas?
I was just diagnosed with moderate sleep apnea and trialing a AirSense 10 with heated humidifier. I have 2 masks for trialling P10 (xs) and N10 small, I have a small face apparently.
I am renting the machine for a month and looking into buying one online. Here in Australia they are very expensive and cost half as much in the USA. Has anyone ordered one online with Supplier #10? Any problems with having it shipped over or customs? or warranty?
Appreciate any feedback thanks.
oh, I also have a sore nose using the pillows but they are quieter than the N10, I am only using it for 4 night so far and have been reading the forum posts on sore noses Smile.

Angelika
11-16-2014 06:06 PM
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DariaVader Offline
Apnea Board Facebook Editor
Monitors

Posts: 1,819
Joined: Nov 2014

Machine: Resmed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10 for Her
Humidifier: H5i humidifier with ClimateLine heated hose
CPAP Pressure: 8-15
CPAP Software: SleepyHead

Other Comments: diabetes II, Thyroidectomized, Primary Immune Deficiency, and the list goes on :P

Sex: Female
Location: Oregon

Post: #2
RE: Has anyone bought a cpap online overseas?
I don't have much experience - but the experience I have says that if the nasal pillows are making your nose sore you are wearing it too tight. maybe you need a sm P10 instead of xs. unless you mean the nasal pillow instead of the headgear... and in that case some say to try stretching the p10 a little
(This post was last modified: 11-16-2014 06:10 PM by DariaVader.)
11-16-2014 06:08 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Has anyone bought a cpap online overseas?
Hi Angelika,
WELCOME! to the forum.!
It seems to me like there have been some, here on the board, who have boughten equipment from the vender you mentioned and have had good success with them.
Hang in there for more responses to your post and I wish you much success as you continue your CPAP therapy.
By the way, you might try some HPA Lanolin for your soar nose and see if that helps. Sometimes when we use pillows masks, the nostriles need toughening up and the HPA Lanolin helps with that. You can find that in the baby isle of most stores.

trish6hundred
11-16-2014 09:55 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,064
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #4
RE: Has anyone bought a cpap online overseas?
The buying of machines elsewhere in Australia is a popular topic here.

Here's some threads to start reading:
http://www.apneaboard.com/forums/Thread-...-Australia

http://www.apneaboard.com/forums/Thread-Buying-a-machine

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
11-16-2014 10:27 PM
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Gabby Offline

Preferred Members-2

Posts: 664
Joined: Dec 2013

Machine: ResMed AirSense 10 AutoSet For Her
Mask Type: Nasal pillows
Mask Make & Model: Philips Nuance Nasal Mask
Humidifier: ResMed AirSense 10 For Her
CPAP Pressure: 8-14
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Sunshine Coast, Qld., Australia.

Post: #5
RE: Has anyone bought a cpap online overseas?
Hi Angelica, Welcome to the forum.
For sore nostrils I use paw paw ointment. I find it very soothing.
I have been buying all of my equipment from overseas since I started using CPAP.
I have sent you a personal message giving you my take on it.
Please feel free to ask any questions you may have along the way, this forum is a wealth of information.

Good luck on your journey.

Sleep Tight...
Gabby
(This post was last modified: 11-16-2014 10:56 PM by Gabby.)
11-16-2014 10:55 PM
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chiphead Offline

Preferred Members

Posts: 32
Joined: Oct 2014

Machine: Airsense Autoset A10 (USA) Model
Mask Type: Full face mask
Mask Make & Model: Resmed Quattro Air
Humidifier: Integrated
CPAP Pressure: 6 - 20
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Victoria, Australia

Post: #6
RE: Has anyone bought a cpap online overseas?
(11-16-2014 06:06 PM)Angelika Wrote:  I was just diagnosed with moderate sleep apnea and trialing a AirSense 10 with heated humidifier. I have 2 masks for trialling P10 (xs) and N10 small, I have a small face apparently.
I am renting the machine for a month and looking into buying one online. Here in Australia they are very expensive and cost half as much in the USA. Has anyone ordered one online with [url=http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List]Supplier #10[/url]? Any problems with having it shipped over or customs? or warranty?
Appreciate any feedback thanks.
oh, I also have a sore nose using the pillows but they are quieter than the N10, I am only using it for 4 night so far and have been reading the forum posts on sore noses Smile.

Angelika

Yes Angelika, I have purchased from Supplier #10 (check the supplier list link above). I had the item delivered in 5 days by Fedex. I'm very happy with the whole process. I also hired a machine and mask here. My suggestion to you would be to use your months trial wisely and ensure that you get the correct fitting mask or nasal pillows etc, whatever you are comfortable with and you get good results with.
Once you have that right type for you, make sure you get the details of the mask or pillows so that you can order the same.
As for customs, they will be aware that it is medical equipment but you will need to pay a customs clearance fee which is around $50 mark, Fedex will contact you and request paynent before they release it for delivery. You will only need to pay this clearance fee if the total of your order including shipping costs and a conversion of that amount into Aussie dollars is over $1000 AU.

As the unit you are buying is from the USA the only way to get it repaired under warranty will be if you pay to have it shipped back to USA and also to have it shipped back here to Australia once it has been repaired.

Even in this unfortunate scenario, what you save by buying from US far out weighs any cost that you would incur sending it back and forth for repair.

I purchased a Resmed Airsense A10 Autoset for him with a FFM and saved $1500 AU on the quoted price here. Even if it cost me $200 for shipping back and forth for a warranty issue, I think you would agree that I would still be a mile infront.

Sorry for my rambling, hope this has helped you.

Chip
11-16-2014 11:17 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #7
RE: Has anyone bought a cpap online overseas?
Hello Angelika and welcome

While you,re renting the machine, use the opportunity to try as many masks as you can. Its not uncommon to trial few different masks to find the right one and correct size. I suggest try a full face mask as well even if you don,t use it right now but might comes useful whenever you catch a cold and cannot use your nasal mask. Also would helps you when you buy from overseas so you know which size to ask for.

I won't bother you with all the details, I think Gabby got it covered. I would not worry about warranty with these prices and the machines are pretty reliable. You might want to ask for the "AirSense 10 AutoSet For Her", same price as the other one and does have an extra mode "AutoSet For Her" and report a bit extra data, why not for the same price

All what you need to know explained in the clinical manual, like how to change temp from F to C, set the date and clock to local time, pressure, humidifier, etc ... scroll down to "how to ask for a manual via email"
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

Best of luck on your journey
(This post was last modified: 11-17-2014 02:15 AM by zonk.)
11-17-2014 12:55 AM
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Angelika Offline

Members

Posts: 5
Joined: Nov 2014

Machine: AirSense™ 10 AutoSet™
Mask Type: Nasal mask
Mask Make & Model: N10 Nasal Mask & P10 Pillow Mask
Humidifier: integrated humidifier
CPAP Pressure: 4 - 10auto
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Tasmania - Australia

Post: #8
RE: Has anyone bought a cpap online overseas?
(11-16-2014 06:08 PM)DariaVader Wrote:  I don't have much experience - but the experience I have says that if the nasal pillows are making your nose sore you are wearing it too tight. maybe you need a sm P10 instead of xs. unless you mean the nasal pillow instead of the headgear... and in that case some say to try stretching the p10 a little

Thanks, now have to search what a p10 is.Thinking-about
Xs is the pillow, I think the head strap has no size.
The nasal one is small, they gave me 2 to try.
Last night I put paw paw ointment on nose it seemed to help a bit, still sore. I changed masks during the night, hopefully I get used to one or both.
11-17-2014 01:20 AM
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lab rat Offline

Advisory Members

Posts: 138
Joined: Nov 2014

Machine: Airsense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Airsense 10 Autoset
CPAP Pressure: 8-16
CPAP Software: Not using software

Other Comments: Satisfied Resmed customer since March 1996

Sex: Male
Location: Australia

Post: #9
RE: Has anyone bought a cpap online overseas?
If in the VERY unlikely event of a problem I suggest getting a quote for repairing it here by resmed and just paying it yourself. That or just buy a whole new one lol
11-17-2014 01:47 AM
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Sleep well Offline

Members

Posts: 15
Joined: Nov 2014

Machine: resmed s9auto
Mask Type: Nasal mask
Mask Make & Model: Resmed mirage fx for her
Humidifier: Resmed h5
CPAP Pressure: 10
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #10
RE: Has anyone bought a cpap online overseas?
I have bought twice from the. Supplier you mentioned and have had no problems at all. I purchased two masks and spare parts. Saved a heap. The lanolin I use is Lasonil or cream for nursing mothers. I don't want to inhale anything that might be a problem.
11-17-2014 04:06 AM
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