Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Has anyone bought a cpap online overseas?
#1
I was just diagnosed with moderate sleep apnea and trialing a AirSense 10 with heated humidifier. I have 2 masks for trialling P10 (xs) and N10 small, I have a small face apparently.
I am renting the machine for a month and looking into buying one online. Here in Australia they are very expensive and cost half as much in the USA. Has anyone ordered one online with Supplier #10? Any problems with having it shipped over or customs? or warranty?
Appreciate any feedback thanks.
oh, I also have a sore nose using the pillows but they are quieter than the N10, I am only using it for 4 night so far and have been reading the forum posts on sore noses Smile.

Angelika
Post Reply Post Reply
#2
I don't have much experience - but the experience I have says that if the nasal pillows are making your nose sore you are wearing it too tight. maybe you need a sm P10 instead of xs. unless you mean the nasal pillow instead of the headgear... and in that case some say to try stretching the p10 a little
Post Reply Post Reply
#3
Hi Angelika,
WELCOME! to the forum.!
It seems to me like there have been some, here on the board, who have boughten equipment from the vender you mentioned and have had good success with them.
Hang in there for more responses to your post and I wish you much success as you continue your CPAP therapy.
By the way, you might try some HPA Lanolin for your soar nose and see if that helps. Sometimes when we use pillows masks, the nostriles need toughening up and the HPA Lanolin helps with that. You can find that in the baby isle of most stores.
trish6hundred
Post Reply Post Reply


#4
The buying of machines elsewhere in Australia is a popular topic here.

Here's some threads to start reading:
http://www.apneaboard.com/forums/Thread-...-Australia

http://www.apneaboard.com/forums/Thread-...-a-machine
PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




Post Reply Post Reply
#5
Hi Angelica, Welcome to the forum.
For sore nostrils I use paw paw ointment. I find it very soothing.
I have been buying all of my equipment from overseas since I started using CPAP.
I have sent you a personal message giving you my take on it.
Please feel free to ask any questions you may have along the way, this forum is a wealth of information.

Good luck on your journey.
Sleep Tight...
Gabby
Post Reply Post Reply
#6
(11-16-2014, 06:06 PM)Angelika Wrote: I was just diagnosed with moderate sleep apnea and trialing a AirSense 10 with heated humidifier. I have 2 masks for trialling P10 (xs) and N10 small, I have a small face apparently.
I am renting the machine for a month and looking into buying one online. Here in Australia they are very expensive and cost half as much in the USA. Has anyone ordered one online with Supplier #10? Any problems with having it shipped over or customs? or warranty?
Appreciate any feedback thanks.
oh, I also have a sore nose using the pillows but they are quieter than the N10, I am only using it for 4 night so far and have been reading the forum posts on sore noses Smile.

Angelika

Yes Angelika, I have purchased from Supplier #10 (check the supplier list link above). I had the item delivered in 5 days by Fedex. I'm very happy with the whole process. I also hired a machine and mask here. My suggestion to you would be to use your months trial wisely and ensure that you get the correct fitting mask or nasal pillows etc, whatever you are comfortable with and you get good results with.
Once you have that right type for you, make sure you get the details of the mask or pillows so that you can order the same.
As for customs, they will be aware that it is medical equipment but you will need to pay a customs clearance fee which is around $50 mark, Fedex will contact you and request paynent before they release it for delivery. You will only need to pay this clearance fee if the total of your order including shipping costs and a conversion of that amount into Aussie dollars is over $1000 AU.

As the unit you are buying is from the USA the only way to get it repaired under warranty will be if you pay to have it shipped back to USA and also to have it shipped back here to Australia once it has been repaired.

Even in this unfortunate scenario, what you save by buying from US far out weighs any cost that you would incur sending it back and forth for repair.

I purchased a Resmed Airsense A10 Autoset for him with a FFM and saved $1500 AU on the quoted price here. Even if it cost me $200 for shipping back and forth for a warranty issue, I think you would agree that I would still be a mile infront.

Sorry for my rambling, hope this has helped you.

Chip
Post Reply Post Reply


#7
Hello Angelika and welcome

While you,re renting the machine, use the opportunity to try as many masks as you can. Its not uncommon to trial few different masks to find the right one and correct size. I suggest try a full face mask as well even if you don,t use it right now but might comes useful whenever you catch a cold and cannot use your nasal mask. Also would helps you when you buy from overseas so you know which size to ask for.

I won't bother you with all the details, I think Gabby got it covered. I would not worry about warranty with these prices and the machines are pretty reliable. You might want to ask for the "AirSense 10 AutoSet For Her", same price as the other one and does have an extra mode "AutoSet For Her" and report a bit extra data, why not for the same price

All what you need to know explained in the clinical manual, like how to change temp from F to C, set the date and clock to local time, pressure, humidifier, etc ... scroll down to "how to ask for a manual via email"
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

Best of luck on your journey
Post Reply Post Reply
#8
(11-16-2014, 06:08 PM)DariaVader Wrote: I don't have much experience - but the experience I have says that if the nasal pillows are making your nose sore you are wearing it too tight. maybe you need a sm P10 instead of xs. unless you mean the nasal pillow instead of the headgear... and in that case some say to try stretching the p10 a little

Thanks, now have to search what a p10 is.Thinking-about
Xs is the pillow, I think the head strap has no size.
The nasal one is small, they gave me 2 to try.
Last night I put paw paw ointment on nose it seemed to help a bit, still sore. I changed masks during the night, hopefully I get used to one or both.
Post Reply Post Reply
#9
If in the VERY unlikely event of a problem I suggest getting a quote for repairing it here by resmed and just paying it yourself. That or just buy a whole new one lol
Post Reply Post Reply


#10
I have bought twice from the. Supplier you mentioned and have had no problems at all. I purchased two masks and spare parts. Saved a heap. The lanolin I use is Lasonil or cream for nursing mothers. I don't want to inhale anything that might be a problem.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  [Equipment] The Risks of Buying from an online supplier justMongo 5 246 07-07-2017, 09:16 AM
Last Post: justMongo
Question [CPAP] To buy CPAP online, living in Sydney Australia kamran.zafar 6 349 05-23-2017, 11:33 PM
Last Post: kamran.zafar
  No return from online suppliers CPAPreturnee 6 285 05-10-2017, 12:05 AM
Last Post: chill
  Best Online sites to order masks sleepytimegal 8 474 05-06-2017, 12:52 AM
Last Post: CrazyDreamer
  Bought New BiPAP - Settings ideas holden4th 4 314 04-21-2017, 08:53 AM
Last Post: Sleeprider
  I bought the S9 Autoset, need set up help bexiesbruv 11 372 03-23-2017, 03:01 PM
Last Post: bexiesbruv
  [Equipment] Traveling both in US and Overseas Questions Bimrin 10 2,406 02-22-2017, 04:42 PM
Last Post: Dramagal27

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.