Post Reply 
Help, Please. SleepyHead stopped Working
Author Message
parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #1
Help, Please. SleepyHead stopped Working
This AM I went to sync my data as usual. FlashPap ran fine, and downloaded my data. When I fired up Sleepyhead, it crashed with an SleepyHead-OpenGL.exe has stopped working error.

Only change I'm aware of is the change to daylight savings time and a few Microsoft patches. I updated the time on my ResMed machine to reflect the time change.

Anyone know what I should do to fix this?

Tried renaming and letting SleepHead rebuild it's data folder - same result.

Deleted the folder created for last night - SleepHead works, but reports bogus data.

re-ran FlashPAP, same failure
Thanks,
Dave
(This post was last modified: 03-13-2016 09:54 AM by parkerdt.)
03-13-2016 09:31 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Crimson Nape Offline

Monitors

Posts: 1,329
Joined: Oct 2014

Machine: ResMed S9 Autoset
Mask Type: Other
Mask Make & Model: P-10 / F&P Simplus / DreamWear
Humidifier: H5i w/Climateline
CPAP Pressure: 8 - EPR 3
CPAP Software: SleepyHead

Other Comments: CMS-50F & 50IW

Sex: Male
Location: Georgia

Post: #2
RE: Help, Please. SleepyHead stopped Working
parkerdt,
After I read your post I tried downloading my data to see if I could obtain the error you describe. I didn't encounter any problems. The only thing I can think of is; Did your computer update to the current time? Some software/programs don't take kindly to reading data that was written with a time/date stamp that is in the future. . . Just a thought.

Statistics prove that people who have more birthdays live longer.
03-13-2016 10:30 AM
Find all posts by this user Post Reply Quote this message in a reply
justMongo Offline

Monitors

Posts: 3,853
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #3
RE: Help, Please. SleepyHead stopped Working
Aliens...

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
03-13-2016 11:15 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #4
RE: Help, Please. SleepyHead stopped Working
(03-13-2016 10:30 AM)Crimson Nape Wrote:  parkerdt,
After I read your post I tried downloading my data to see if I could obtain the error you describe. I didn't encounter any problems. The only thing I can think of is; Did your computer update to the current time? Some software/programs don't take kindly to reading data that was written with a time/date stamp that is in the future. . . Just a thought.

My computer did update to the correct time overnight. It was updated when I attempted to read the data. ResScan can read it fine, but SleepyHead seems to choke on last night's data.

Also. I am having trouble using the feature to remove the data from last night - I can delete it, Sleephead says it is gone, and when I rerun SleepHead it is back.

So, I need help on figuring out how to remove this day's data or get SleepyHead to ignore it, it seems. Pity, because it was an AHI 0.2 night according to the machine - would have helped my averages Smile

Thanks,
Dave
03-13-2016 12:14 PM
Find all posts by this user Post Reply Quote this message in a reply
sptrout Online

Preferred Members

Posts: 65
Joined: May 2015

Machine: ResMed AirSense 10
Mask Type: Nasal pillows
Mask Make & Model: ResMed, AirFit P10
Humidifier: HumidAir
CPAP Pressure: 8-11
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Spring, TX

Post: #5
RE: Help, Please. SleepyHead stopped Working
Sorry, no real help, but I have the same equipment as you do, used both Sleepyhead and ResScan this morning, and nothing unusual happened. I did change the clock in the AirSence 10 yesterday afternoon.
03-13-2016 01:03 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Terry Offline

Advisory Members

Posts: 553
Joined: May 2014

Machine: Philips Respironics RemStar Auto with A-Flex (560P)
Mask Type: Nasal pillows
Mask Make & Model: P/R Nuance & Pap Cap
Humidifier: Integrated
CPAP Pressure: Auto
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #6
RE: Help, Please. SleepyHead stopped Working
(03-13-2016 09:31 AM)parkerdt Wrote:  This AM I went to sync my data as usual. FlashPap ran fine, and downloaded my data. When I fired up Sleepyhead, it crashed with an SleepyHead-OpenGL.exe has stopped working error.

Here's the results of 30+ years in IT . . .

Turn your computer off. Let it sit a minute, then turn it back on.

Make sure the date is correct.

Try Sleepyhead. If it works, you're all set.

If not, try the "BrokenGL" version of Sleepyhead. Some versions of Windows don't have the needed support for Open GL graphics.

If it works, you're all set.

If not, create a new profile using some other name like "you2" and reimport your data. If it works your all set.

If it still doesn't work, there may be something wrong with FlashPap. Pop a plain SD Card into your machine and let it copy the data to the card, then try importing that,

Terry
03-13-2016 01:19 PM
Find all posts by this user Post Reply Quote this message in a reply
I_will_never_sleep_again Offline

Preferred Members

Posts: 96
Joined: Nov 2015

Machine: Resmed airsense 10 elite
Mask Type: Nasal mask
Mask Make & Model: Dreamwear
Humidifier: unsure
CPAP Pressure: 16rx now using 13
CPAP Software: SleepyHead

Other Comments: Was diagnosed after multi A-fib events at night

Sex: Male
Location: indiana USA

Post: #7
RE: Help, Please. SleepyHead stopped Working
My data stopped at 3:20 last night, even though I was in bed till 7am.
Hoping it had something to do with time change
03-13-2016 02:01 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #8
RE: Help, Please. SleepyHead stopped Working
I ended up restoring my Sleepyhead data file from my backup of 3/11. The "seemingly unreadable" data was night of 3/12 - 3/13. Open GL version of SleepyHead working as always again.

Formatted a new SD card, put that in, and the machine only wrote summary data to the card.

So, I figured somthing didn't like something with that data - whether a corrupt file, or something else unexpected, I don't have the ability to determine.

Reformatted my FlashAir and we'll start with that again tonight. Losing 1 day of data is not the end of the world, and hopefully things work correctly again going forward. We'll see. Just hate to lose my best night since beginning therapy. Smile


thanks!
Dave
03-13-2016 04:59 PM
Find all posts by this user Post Reply Quote this message in a reply
parkerdt Offline

Advisory Members

Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #9
RE: Help, Please. SleepyHead stopped Working
Back to working OK again, no repeat of the problem. Sure didn't like that one day's data though!
03-15-2016 09:28 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
AlanE Offline

Advisory Members

Posts: 1,496
Joined: Mar 2015

Machine: ResMed AirSense 10 Autoset
Mask Type: Nasal pillows
Mask Make & Model: P10 & Mirage Liberty backup
Humidifier: Built-in
CPAP Pressure: 10-14
CPAP Software: ResScan SleepyHead

Other Comments: ʕ•ᴥ•ʔ So Long, and Thanks for All the Fish

Sex: Male
Location: Southwest Florida

Post: #10
RE: Help, Please. SleepyHead stopped Working
(03-13-2016 01:19 PM)Terry Wrote:  Here's the results of 30+ years in IT . . .

Turn your computer off. Let it sit a minute, then turn it back on.

Make sure the date is correct.

Try Sleepyhead. If it works, you're all set.

If not, try the "BrokenGL" version of Sleepyhead. Some versions of Windows don't have the needed support for Open GL graphics.

If it works, you're all set.

If not, create a new profile using some other name like "you2" and reimport your data. If it works your all set.

If it still doesn't work, there may be something wrong with FlashPap. Pop a plain SD Card into your machine and let it copy the data to the card, then try importing that,

Terry

[Image: sh_flow.PNG]

Not like I enjoy flow charting...



Using FlashAir W-03 SD card in machine. Access through wifi with FlashPAP or Sleep Master utilities.

I wanted to learn Binary so I enrolled in Binary 101. I seemed to have missed the first four courses. Big Grinnie
03-15-2016 07:33 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Sleephead Tabs Not working PatCurt 4 219 09-02-2016 08:50 PM
Last Post: PatCurt
  Toshiba FlashAir not working with ResScan Ronberta 14 1,210 05-03-2016 11:39 AM
Last Post: AlanE
Ohmy d50+ oximeter - sleepyhead stopped downloading info judith 6 618 01-14-2016 12:03 PM
Last Post: dottore
  Sleepyhead download on win 10 not working...help DWaldman 5 867 10-20-2015 11:33 PM
Last Post: archangle

Forum Jump:

Who's Online (Complete List)