Post Reply 
Help with Resmed card fail
Author Message
worthog Offline

Preferred Members

Posts: 54
Joined: Feb 2012

Machine: S9
Mask Type: Full face mask
Mask Make & Model: Resmed Quattro FX
Humidifier: H5i
CPAP Pressure: 6 to 18
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Mountain Creek, Australia

Post: #1
Help with Resmed card fail
Can someone please give me some advice on what to do - problem

Took the card out of my Resmed machine this morning and read the data on my laptop.

When I went to put the card back into the machine, it wont click and hold the card in the machine. It just pops back out

What should I do ??????????

Happy sleeping
From Worthog in Brightwater (Mountain Creek)Oh-jeez
01-21-2013 05:33 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
SPOUSE Offline

Preferred Members-2

Posts: 95
Joined: Dec 2012

Machine: ResMed S9 Elite
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Atlanta, Georgia, USA

Post: #2
RE: Help with Resmed card fail
Well, the only thought I have is that you inserted either upside down or backwards, but I almost (but not totally) embarassed to suggest that. I have not heard of this issue with any SD card.

(01-21-2013 05:33 PM)worthog Wrote:  Can someone please give me some advice on what to do - problem

Took the card out of my Resmed machine this morning and read the data on my laptop.

When I went to put the card back into the machine, it wont click and hold the card in the machine. It just pops back out

What should I do ??????????
01-21-2013 05:50 PM
Find all posts by this user Post Reply Quote this message in a reply
PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #3
RE: Help with Resmed card fail
I just tried to put mine in upside down and it wouldn't go in the machine.

If it is locked, it will go in and just say "It's locked. Unlock it, ya nut." or something like that.

So no clue why it would pop back out. Cross your eyes harder.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
01-21-2013 05:59 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
SPOUSE Offline

Preferred Members-2

Posts: 95
Joined: Dec 2012

Machine: ResMed S9 Elite
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i
CPAP Pressure: 8
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Atlanta, Georgia, USA

Post: #4
RE: Help with Resmed card fail
Upside down (meaning shiny part is up) won't go in, but backwards will go in but just won't stay in, so maybe it is backwards (meaning shiny part did not go in first)?



(01-21-2013 05:59 PM)PaulaO2 Wrote:  I just tried to put mine in upside down and it wouldn't go in the machine.

If it is locked, it will go in and just say "It's locked. Unlock it, ya nut." or something like that.

So no clue why it would pop back out. Cross your eyes harder.
01-21-2013 06:20 PM
Find all posts by this user Post Reply Quote this message in a reply
PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #5
RE: Help with Resmed card fail
LOL I didn't try backwards.

Yes, shiny side up wouldn't go in. I would assume it is a shape thing. I would assume backwards wouldn't either.

Okay, I tried it out!

If contacts up, no matter what direction, it won't go in at all.

If right side up (paper up, contacts down) but backwards (non-contacts end going in first), the card will actually go in but won't set. It will pop back out.

My machine is, like, "Hey, are you drunk or something?"

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
01-21-2013 06:31 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #6
RE: Help with Resmed card fail
are you correctly inserting the card
give the contact gentle rub, move the lock on the card few times and try again (be gentle and slow) in unlock position

if my solution did not work, try another card

sound like the spring inside the machine gone bad
in this case the only fix would be to have the machine repaired
your machine have two years warranty
01-21-2013 06:59 PM
Find all posts by this user Post Reply Quote this message in a reply
kbeckman Offline

Members

Posts: 19
Joined: Dec 2012

Machine: S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Swift FX
Humidifier: H5i
CPAP Pressure: 7 to 14
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Skaro

Post: #7
RE: Help with Resmed card fail
(01-21-2013 05:33 PM)worthog Wrote:  Took the card out of my Resmed machine this morning and read the data on my laptop. When I went to put the card back into the machine, it wont click and hold the card in the machine. It just pops back out

What should I do ??????????

There is a little spring mechanism, and a small catch on the SD card slot. You might try a little canned air, with the small red tubing attached to the canned air nossle, to the inside of the SD card slot. The mechanism is on the side of the slot, almost near the contacts (See picture)

S9's have a 2 year warranty. Take it back to where you bought it.

Unless you are real good with small mechanics, it is unlikely you can fix it yourself. Most likely a piece of dirt go stuck in the latch mechanism, as it is supposed to move back and forth for each insertion and removal. It is possible, but not recommended to pull the covers off, and clean the mechanism, or even remove the latching part. Unfortunately the card part is on the unsderside of the PC Board, meaning you will need to remove the covers and the PC Board to access the mechanism fully.

I have sucessfully done this, and that is where the pictures came from on this board, and can explain the procedure, but I do not recommend it.


Attached File(s) Thumbnail(s)
   
01-21-2013 07:39 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Ugly Offline

Preferred Members

Posts: 568
Joined: Oct 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage Micro
Humidifier: ResMed H5i
CPAP Pressure: 7-14
CPAP Software: ResScan SleepyHead

Other Comments: Hydrocephalus, myopia, depression, chronic ugliness, stupidity, tinnitus, mixed sleep apnea.

Sex: Male
Location: Barrie Ontario Canada

Post: #8
RE: Help with Resmed card fail
(01-21-2013 06:20 PM)SPOUSE Wrote:  Upside down (meaning shiny part is up) won't go in, but backwards will go in but just won't stay in, so maybe it is backwards (meaning shiny part did not go in first)?



(01-21-2013 05:59 PM)PaulaO2 Wrote:  I just tried to put mine in upside down and it wouldn't go in the machine.

HINT: The label goes "up" - just like floppy disks if you've ever used those. Or CDs I suppose. They still often make them label side up.
I guess it's an industry standard no matter what you're using.
01-21-2013 08:21 PM
Find all posts by this user Post Reply Quote this message in a reply
archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #9
RE: Help with Resmed card fail
First, take the water tank out before messing with the machine.

Definitely try another card. If you still have a problem and can't fix the latch, you may be able to make it work if you can somehow kludge up something to hold the card in. It's definitely a kludge, though. I had a camera with a broken SD card latch, but closing the cover on the battery compartment held it in well enough to make it work.


BTW, I puzzled over the mysterious mechanism that kept you from putting the card in backwards for some time. Playing with it, I kept imagining some sort of fancy mechanical mechanism that detected the card was inserted the wrong way and blocked it from going in further.

I finally looked at it carefully and realized that the SD card cross section is not rectangular. The bottom edges of the card are cut out, and it's sort of a "keyhole" type arrangement.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
01-21-2013 08:29 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
worthog Offline

Preferred Members

Posts: 54
Joined: Feb 2012

Machine: S9
Mask Type: Full face mask
Mask Make & Model: Resmed Quattro FX
Humidifier: H5i
CPAP Pressure: 6 to 18
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: Mountain Creek, Australia

Post: #10
RE: Help with Resmed card fail
Thanks for your help everyone

Yes I was putting the card in the right way

I believe its a fault of the spring retaining clip in the S9 as I have tried another card and that doesnt work either.

Have now got a call into the supplier, to claim under the 2 year warranty

Lets see what they say, just waiting for the return phone call

Happy sleeping
From Worthog in Brightwater (Mountain Creek)Oh-jeez
01-21-2013 09:56 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  [Equipment] ResMed AirSense - Is there data storage on the SD card AND in the unit itself? FormerFed 19 2,452 11-03-2016 03:17 PM
Last Post: PreciousRoy
  Data card to Resmed S8 Autoset Spirit II. kriper 1 445 05-23-2016 05:24 PM
Last Post: justMongo
  [Equipment] ResMed AirSense 10 warranty impact of changing SD card aenpa 4 707 05-12-2016 03:14 PM
Last Post: palerider
  Resmed S9 SD card setup davek 9 1,195 04-27-2016 04:19 PM
Last Post: Dawei
  ResMed S9 SD Card "Invalid SD Card, erase card data?" MAPnea 28 27,447 03-18-2016 07:32 PM
Last Post: palerider
  Breathing problem Capp fail pauls poison 6 802 02-04-2016 04:04 AM
Last Post: 49er
Idea CPAP Epic Fail.....Dental Appliance Questions bigbearclaw85 19 1,888 10-04-2015 01:35 AM
Last Post: PaulaO2

Forum Jump:

Who's Online (Complete List)