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[How to] FIX RESMED S+ SLEEP MONITOR BLUETOOTH ISSUES
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srlevine1 Offline

Advisory Members

Posts: 229
Joined: Sep 2015

Machine: ResMed Airsense Autoset (S10)
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage Activa LT
Humidifier: Internal to S10
CPAP Pressure: 12-15.6
CPAP Software: ResScan SleepyHead Other Software

Other Comments:

Sex: Male
Location: Westlake Village, California USA

Post: #1
Smile FIX RESMED S+ SLEEP MONITOR BLUETOOTH ISSUES
ResMed has sent me an email concerning Bluetooth and their S+ sleep monitor after updating to iOS10. I am passing it along to help get the word out.


Dear S+ Users,

We have recently been made aware that some customers are facing a Bluetooth connectivity issue between their S+ and their iOS device after updating to iOS10. If you are one of these customers, we have put together a simple set of instructions to help you resolve this issue.

Follow these simple steps:

1.1After the iOS10 update, manually restart your mobile device and try to connect with the S+. If the issue persists, please try the following steps:
2.Go to Settings and select the Bluetooth option.
3.Click on the 'Info' button adjacent to the S+ Bluetooth connection.
4.Click on "Forget This Device".
5.Switch off the mobile and switch on.
6.Unplug and Plug the S+.
7.Launch S+ App and pair following the instructions in the S+ App.

If the issue continues to exist please contact our customer support at (800) 424-0737 for phone or email us at customerservice@mysplus.com.

We apologize for any inconvenience this has caused you.

Regards,
S+ Team

"The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane." -- Marcus Aurelius
10-15-2016 03:54 AM
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justMongo Offline

Monitors

Posts: 3,854
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #2
RE: FIX RESMED S+ SLEEP MONITOR BLUETOOTH ISSUES
My iPhone 6 disconnected from my Plantronics BlueTooth head set twice yesterday during a call.
From the above post, I'm guessing I need to forget the device; then re-pair them.

(ergo, this may be an iOS10 issue.)

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
10-15-2016 09:12 AM
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rwelliot Offline

Members

Posts: 9
Joined: Jul 2016

Machine: Resmed AirCurve 10 ASV
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamware
Humidifier: ResMed AirCurve
CPAP Pressure: 5.0 EPAP Min PS 0.0.-15.0
CPAP Software: SleepyHead

Other Comments: Electrical engineer and program manager fascinated with all aspects of sleep science and physiology

Sex: Male
Location: Boston, MA USA

Post: #3
RE: FIX RESMED S+ SLEEP MONITOR BLUETOOTH ISSUES
Would very much like to know more about your experience with S+. I have one also.
10-17-2016 02:01 PM
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sswenson Offline

New Members

Posts: 1
Joined: May 2012

Machine: RedMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10 AirFit
Humidifier: ResMed H5i
CPAP Pressure: 4-20
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: california

Post: #4
RE: FIX RESMED S+ SLEEP MONITOR BLUETOOTH ISSUES
This reset process worked for me.
Thanks
S.
10-31-2016 11:55 AM
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