I have had mixed results with Crapria. My major problem with them was that their respiratory therapists were virtually impossible to get hold of. I never could get through directly to one (they were reportedly all not reachable every time). I left messages and almost never got a return call. That was all before I found THIS OUTSTANDING FORUM. I no longer have much need to speak to one of their RTs.
I have never been asked for a credit card but that may be due to my insurance company. I dunno.
They did end up getting my new (it did have 1,000 hours on it) Resmed S9 VPAP Auto for me before I got to 5 years on my old one. I am sure that it was fueled by greed on their part but it worked well for me so I am not complaining.
I did have a problem getting the heated hose. I had not requested it up front and when I picked the new unit up, I told the receptionist that I got it from that I needed a heated hose. She said that it required a prescription and gave me the fax number for my doctor to fax it. Several weeks after my doctor said he faxed the scrip, I had not heard anything so I called Crapria up. They had not received the scrip and the fax number was wrong.
I didn't want to bother my doctor again about this and found that they were not that expensive online. I bought the heated hose without a prescription.
I guess it was a good thing that I was not in a hurry.
PaytonA, just curious. How long ago did you first use crapria? Supposedly, the credit card rule came into play in 2013 from what the manager of the local crapria told me. of course, who knows if that is truthful or not....it is just what I was told
To everyone with issues at Apria please know I am not endorsing them. I have heard very many bad stories. But much of this is based on the local offices based on what my local office says. For me my choices were them or mail order. They are really close, and believe me when I say they know I will drive over there if I need to. But truly they have been very nice to me.
Now the last time I mentioned this quite a few people took issue with it, but I really feel in this day and age it is worthy to say again despite any flack I will get. A lot of companies are asking for CC#'s and shouldn't get them, but sometimes you aren't able to get around it. My wife devised a very easy working system that has served us for 12+ years now. Go to the store, and buy a $25 Visa MC GIFT CARD I say again GIFT CARD, not a sign up refillable or monthly charge card or anything else, just a NO FEE after purchase GIFT CARD. Spend all but the last $2-$3 on it and then give it to anyone that demands a card. No fight, no argument, and they can't charge you anything more than that $2 left on the card. Remember, only a GIFT CARD, do not sign up enter your info on line or anything else, just buy it and that's that, it is good anywhere they take V/MC. I usually get a $25 and then get $20 in gas and leave $5 on it. They can preauth it all they want for $1 like they try and that's that no more arguing with idiots.
If everyone thinks alike, then someone isn't thinking.
Everyone knows something, together we could know everything.