I’m at my wits end [Resmed S9 VPAP error message]

[Sleeprider]

I can't imagine how you have multiple complete machines, and they all throw the same fault. I can direct you to the H5i Humidifier Service Manual, but I'm not sure that is helpful http://www.sleepfiles.com/servicemanuals...Manual.pdf At least this can give you some items for inpection.

There are several reasons for the humidifier/replace error code. It might clear up if you use room temperature or warmer water.

It seems you need a VPAP or bilevel to provide the high pressures indicated in your profile of 20-24. I assume that is EPAP and IPAP at a constant pressure? There are a couple Aircurve 10 VPAP-S units on Amazon for $475 and $575, the Aircurve 10 Vauto on Amazon is $1195 through MedGuru. Your other choice is of course to go back through your insurance for a replacement. The fact you have a broken machine should be enough to qualify for repair or replacement.

Where did you acquire the used machines? (no links just a name). Have you asked them about replacement?

[Odonnell84]

I purchased it through CPAP liquidators and I assume that they probably have a couple of suppliers they use and I have been dealing with Second Wind CPAP and I have not one bad thing to say about them their service has been great. They sent me a replacement no questions asked.

I haven’t even contacted the insurance. It’s like pulling teeth to get them to pay for anything and I have a $3000 deductible and my year just restarted in Jan.

As far as the water temp I can try but all of the settings are rhe same as they were before the break. I just keep a gallon of distilled water on the bottom shelf on my night stand and pot it in every night. We keep the house at 68 and I only have the machine set to 70.

Hopefully I have answered all of your questions.

[Sleeprider]

SecondWindCPAP is a great outfit, and have backed up their products. Multiple failures are rare, but they have happened. I recall a SecondWind customer in Australia with blower motor problems, and finally was offered a new machine.

I would give them a call and see if you could possibly upgrade this purchase after the two prior failures.

[Odonnell84]

SecondWindCPAP has been understanding and awesome through this whole ordeal. The owner actually called me about an hour ago and he told me that he was overnighting a brand new machine.

[SarcasticDave94]

Congrats on the good news for a replacement.

[trish6hundred]

Hi Odonnell84,
WELCOME! to the forum.!
Hopefully you received your new machine and that it is working.

Good luck as you continue CPAP therapy.