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Ikon+ Auto Help needed
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JimK Offline

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Posts: 2
Joined: Feb 2016

Machine: Phillips Dreamstation Auto
Mask Type: Nasal pillows
Mask Make & Model: F&P
Humidifier: Phillips Dreamstation
CPAP Pressure: 6.5-20
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #1
Ikon+ Auto Help needed
My wife's Ikon+ Auto isn't recording any data to the USB. Any ideas? When you plug the memory stick into the unit you get a usb connection symbol flashing on the screen of the Icon indicating it's connecting.
02-27-2016 07:12 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Ikon+ Auto Help needed
Hi JimK,
WELCOME! to the forum.!
Hang in there for answers to your question and much success to you with your CPAP therapy and good luck to your wife in getting her machine problem straightened out.

trish6hundred
02-27-2016 07:16 PM
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holden4th Offline

Advisory Members

Posts: 238
Joined: Dec 2015

Machine: PR System One REMStar 60 Series Auto with Bluetooth
Mask Type: Nasal mask
Mask Make & Model: Respironics Dreamwear
Humidifier: Remstar Heated Humidifier
CPAP Pressure: 11- 15 APAP
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Gold Coast Australia

Post: #3
RE: Ikon+ Auto Help needed
(02-27-2016 07:12 PM)JimK Wrote:  My wife's Ikon+ Auto isn't recording any data to the USB. Any ideas? When you plug the memory stick into the unit you get a usb connection symbol flashing on the screen of the Icon indicating it's connecting.

If you're using Sleepyhead then I think I have a solution. I had the same thing - plugged the USB into my PC and no data for the previous night. What I discovered is that you still have to import the data every time your put it into your PC, it doesn't download automatically.

So after inserting the Icon USB stick into your PC and opening up Sleepyhead, click on the CPAP SD Import button and Voila! There it is, your latest results.

This might also be similar for other CPAP software.
02-27-2016 10:10 PM
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Arend Offline

Members

Posts: 11
Joined: Dec 2014

Machine: F&P Icon Auto
Mask Type: Nasal mask
Mask Make & Model: F&P Opus 360
Humidifier: integrated
CPAP Pressure: 12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #4
RE: Ikon+ Auto Help needed
(02-27-2016 07:12 PM)JimK Wrote:  My wife's Ikon+ Auto isn't recording any data to the USB. Any ideas? When you plug the memory stick into the unit you get a usb connection symbol flashing on the screen of the Icon indicating it's connecting.

If your Icon is not writing the data to your USB then your computer may have put an extra file on your USB which your Icon doesn't like. You have to remember to "Safely Remove" before your take the USB out of your computer. If your USB is corrupted you can just format it and it will work again. Your Icon will have recorded the files and will automatically write them back on your USB.
02-27-2016 10:32 PM
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JimK Offline

New Members

Posts: 2
Joined: Feb 2016

Machine: Phillips Dreamstation Auto
Mask Type: Nasal pillows
Mask Make & Model: F&P
Humidifier: Phillips Dreamstation
CPAP Pressure: 6.5-20
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #5
RE: Ikon+ Auto Help needed
(02-27-2016 10:10 PM)holden4th Wrote:  
(02-27-2016 07:12 PM)JimK Wrote:  My wife's Ikon+ Auto isn't recording any data to the USB. Any ideas? When you plug the memory stick into the unit you get a usb connection symbol flashing on the screen of the Icon indicating it's connecting.

If you're using Sleepyhead then I think I have a solution. I had the same thing - plugged the USB into my PC and no data for the previous night. What I discovered is that you still have to import the data every time your put it into your PC, it doesn't download automatically.

So after inserting the Icon USB stick into your PC and opening up Sleepyhead, click on the CPAP SD Import button and Voila! There it is, your latest results.

This might also be similar for other CPAP software.

Nope, there is no data. Sleepyhead gives the message "couldn't find valid machine data" When you navigate to the USB there are no new files. It is not writing any data to the USB.

(02-27-2016 10:32 PM)Arend Wrote:  
(02-27-2016 07:12 PM)JimK Wrote:  My wife's Ikon+ Auto isn't recording any data to the USB. Any ideas? When you plug the memory stick into the unit you get a usb connection symbol flashing on the screen of the Icon indicating it's connecting.

If your Icon is not writing the data to your USB then your computer may have put an extra file on your USB which your Icon doesn't like. You have to remember to "Safely Remove" before your take the USB out of your computer. If your USB is corrupted you can just format it and it will work again. Your Icon will have recorded the files and will automatically write them back on your USB.

Reformat the entire USB? There are setup files and a folder structure on there, will they be recreated as well?
(This post was last modified: 02-28-2016 01:53 PM by JimK.)
02-28-2016 01:51 PM
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Arend Offline

Members

Posts: 11
Joined: Dec 2014

Machine: F&P Icon Auto
Mask Type: Nasal mask
Mask Make & Model: F&P Opus 360
Humidifier: integrated
CPAP Pressure: 12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #6
RE: Ikon+ Auto Help needed
Quote:Reformat the entire USB? There are setup files and a folder structure on there, will they be recreated as well?

Yes, it will write all the files you need. If you're really worried, make a back up but you won't need it. It will only write the "Icon" directory and its sub-directories and files which is all you need.
02-28-2016 10:26 PM
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