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Import crashes
#1
Import crashes
Just loaded the broken GL version of SH.  Every time I try to import, the app recognizes my SD card, and the model of my CPAP (Respironics REMStar Auto A-Flex), then crashes between 6-14% completion.  I can restart and retry, but get the same result each time.  Would appreciate any suggestions.  Thank you.
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#2
RE: Import crashes
Hi dfhoover - Welcome

Have you tried copying the SD card data to a directory on your computer then try importing it for there?
Crimson Nape
Apnea Board Moderator
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#3
RE: Import crashes
Yes, I did try that.  Same response...crash (the application has stopped working).  Thanks.
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#4
RE: Import crashes
If Windows, have you tried:
Run as administrator?
Run in compatibility mode?
                                                                                                                          
Note: I'm an epidemiologist, not a medical provider. 
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#5
RE: Import crashes
Thanks for the input.  I had not tried that, but have now, both as admin and in compat mode.  Still the same result.
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#6
RE: Import crashes
You are not the first to report something like this. What is the directory path to SleepyHead? I'm wondering if this may be a cause.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#7
RE: Import crashes
and what version of windows are you using - as specific as possible - and 32 or 64Bit.
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#8
RE: Import crashes
I'm attempting to use Sleepyhead for the first time (need to generate a compliance report for my DOT Medical Card exam). Currently using a Phillips System One CPAP. I've tried the sleepyhead installation on 2 different machines (one an HP Pavillion g4 running Win7, the other a Lenovo Ideapad running Win8.1) Both install properly, but crash when attempting to importing data from SD. Consistently crashes with import at 2%. HELPPPP!!!!
Thanks!
--kyle
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#9
RE: Import crashes
(03-15-2017, 04:10 PM)koolAnim8r445 Wrote: I'm attempting to use Sleepyhead for the first time (need to generate a compliance report for my DOT Medical Card exam). Currently using a Phillips System One CPAP. I've tried the sleepyhead installation on 2 different machines (one an HP Pavillion g4 running Win7, the other a Lenovo Ideapad running Win8.1) Both install properly, but crash when attempting to importing data from SD. Consistently crashes with import at 2%. HELPPPP!!!!
Thanks!
--kyle

For a compliance report I recommend you use EncoreBasic which is the Philips Respironics software.  It is very easy to produce a compliance report from this software, and is the "professional" software a reviewer will be accustomed to seeing.  Get it free here: http://www.apneaboard.com/forums/Thread-...hines-only

We can work on solving Sleepyhead problems, but for the compliance report, Encore is what you want.
Sleeprider
Apnea Board Moderator
www.ApneaBoard.com

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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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