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Infosmart & Windows 10 problem - need help
#1
I recently upgraded my desktop to Windows 10 from Windows 7. (ONLY change) F&P Infosmart ran perfectly on 7. Will NOT load in 10 !!

Of course, since I am a user, not a physician or DME, F&P won't even talk to me about the issue even though I have a registered copy of the software. Does anyone know what I need to do to get the Infosmart program functional again on Windows 10??

Thanks.[/size]
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#2
(11-17-2015, 11:30 AM)hvyhtr Wrote: I recently upgraded my desktop to Windows 10 from Windows 7. (ONLY change) F&P Infosmart ran perfectly on 7. Will NOT load in 10 !!

Of course, since I am a user, not a physician or DME, F&P won't even talk to me about the issue even though I have a registered copy of the software. Does anyone know what I need to do to get the Infosmart program functional again on Windows 10??

Thanks.[/size]

Try right clicking and "troubleshoot for compatibility", choose Windows 7 or XP... does that make any difference?
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#3
Just tried it and no it still doesn't run.

I get the message " ../software is encrypted.... ... add to white-list of anti-virus..." I don't know how to do that.

I am using Norton and always have.

?????
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#4
SleepyHead http://www.sleepfiles.com/SH2/ supports data capable CPAP machine models from the following series:
ResMed S9, AirSense 10, AirCurve 10, Philips Respirioncs System One, Fisher & Paykel ICON & ICON+ and DeVilbiss IntelliPAP
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#5
Thank you Zonk. Downloaded, installed and mostly functional. Works fine with the F&P SmartStick. Data upload very fast and great stats. Some difference between the programs results, but I believe the Sleepyhead sw is probably more accurate. I hope they get the Sleepyhead beta that I downloaded cinched up soonThanks. Lots of program failures but the data seems to be solid.

Thanks again. 'preciate it.
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