Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Infosmart & Windows 10 problem - need help
#1
I recently upgraded my desktop to Windows 10 from Windows 7. (ONLY change) F&P Infosmart ran perfectly on 7. Will NOT load in 10 !!

Of course, since I am a user, not a physician or DME, F&P won't even talk to me about the issue even though I have a registered copy of the software. Does anyone know what I need to do to get the Infosmart program functional again on Windows 10??

Thanks.[/size]
Post Reply Post Reply
#2
(11-17-2015, 11:30 AM)hvyhtr Wrote: I recently upgraded my desktop to Windows 10 from Windows 7. (ONLY change) F&P Infosmart ran perfectly on 7. Will NOT load in 10 !!

Of course, since I am a user, not a physician or DME, F&P won't even talk to me about the issue even though I have a registered copy of the software. Does anyone know what I need to do to get the Infosmart program functional again on Windows 10??

Thanks.[/size]

Try right clicking and "troubleshoot for compatibility", choose Windows 7 or XP... does that make any difference?
Post Reply Post Reply
#3
Just tried it and no it still doesn't run.

I get the message " ../software is encrypted.... ... add to white-list of anti-virus..." I don't know how to do that.

I am using Norton and always have.

?????
Post Reply Post Reply


#4
SleepyHead http://www.sleepfiles.com/SH2/ supports data capable CPAP machine models from the following series:
ResMed S9, AirSense 10, AirCurve 10, Philips Respirioncs System One, Fisher & Paykel ICON & ICON+ and DeVilbiss IntelliPAP
Post Reply Post Reply
#5
Thank you Zonk. Downloaded, installed and mostly functional. Works fine with the F&P SmartStick. Data upload very fast and great stats. Some difference between the programs results, but I believe the Sleepyhead sw is probably more accurate. I hope they get the Sleepyhead beta that I downloaded cinched up soonThanks. Lots of program failures but the data seems to be solid.

Thanks again. 'preciate it.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  Tips for SpO2 Assistant 3.0.0 in Windows shawn42 5 4,046 12-02-2017, 03:07 PM
Last Post: sydneybird1
  Can I still get Encore Viewer software to work? Windows 10... ValGal333 11 1,984 11-23-2017, 08:05 PM
Last Post: OpalRose
  Cannot Resize Sleepyhead Windows rafimf 3 204 11-05-2017, 02:55 PM
Last Post: rafimf
  sleepyhead problem car54 4 357 10-16-2017, 11:13 AM
Last Post: OpalRose
  Problem with Sleepyhead current version sirto 8 631 09-29-2017, 10:53 PM
Last Post: Sean Turvey
  Problem with FlashPAP and FlashAir RobertWA 17 755 09-06-2017, 04:19 PM
Last Post: Crimson Nape
  SleepyHead Graph display problem Joe Fox 14 1,080 08-05-2017, 08:14 AM
Last Post: Dreamless

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.