Sid, I'd try to find another DME that let's you trail masks. How can you tell what's comfortable without trying them on? You're on Medicare, right? Give them a call and see what they say about this. My DME lets me take samples home for a week. Sure, the cushions are always worn out and it's unfair testing them that way, but at least I can do it. Just an idea. I can't understand how your situation would be that different from mine. I'm in NY. Love, DJ
Man, oh man, what a mess. My insurance is changing 11/1 and this is what was supposed to happen:
The DME was supposed to provide my cpap in a reasonable amount of time so that I could get started on treatment. When my insurance changes on 11/1, the new insurance was supposed to provide coverage for the old DME for 90 days to give me time to line up a new DME. This was supposed to prevent me from going too long without treatment.
What happened instead:
The DME had my Rx and prescription info for 3 weeks and never got far enough to even schedule an appointment with me. I had to call and "fire" them because they took too long. I figured that if that hadn't been able to even schedule my appointment by 10/28, they weren't going to be able to provide the cpap by 10/31 and for them to do so after that date would be pointless as they are not covered by my new insurance plan.
I looked at the provider directory for my new insurance and discovered that they have no DMEs in my area. I called member services for my new plan and was told to call a company in a town that was 3 hours away!!! I called them and was told they didn't even do CPAPs. On my own, I managed to find a DME within 45 minutes that does do cpap and is covered by my new insurance plan. But they told me they can't even start processing my paperwork until after 11/1. So......... more hurry up and wait.
The little bit of phone contact I've had with the new DME makes me think that they are a much better company than the other. I believe they are going to come to me which is really great. The woman I spoke with was very nice and helpful and said she would mark my file as high priority. I'm still frustrated it's taking so long, but I feel much better about this new DME.
*crossing my fingers*
Thanks for the input.