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Is it true?
#11
(03-01-2013, 07:59 PM)SuperSleeper Wrote:
(03-01-2013, 10:12 AM)Sleepster Wrote: It sounds like you may need to switch to a different DME.

Yep. There's the answer. Don't put up with stupidity, accidental or otherwise. The DME rep is supposed to be a professional. When they don't act like professionals go elsewhere - there's plenty of DME fish in the sea.

Unfortunately I'm finding quickly that maybe all fish are alike.

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#12
(03-01-2013, 10:09 AM)Shastzi Wrote: I have seen airplane owners use the same strategy for regular, expensive engine maintenance.


Remind me never to fly with said airplane owner. Unless he is a master Class A mechanic, that is playing with his life. If a CPAP machine crashes, you go out and buy a new one, no harm done. If a plane crashes.....

Pay for the expensive engine maintenance. I lost a good friend, his girlfriend and all of his family when his plane crashed (he was the pilot and owner) in Manitoba once and the blame was poor maintenance.....
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#13
Thanks everyone.
I have contacted ResMed and will patiently await their reply.
Will let you know the outcome.
Thanks
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#14
(03-02-2013, 05:43 AM)wilorg Wrote:
(03-01-2013, 10:09 AM)Shastzi Wrote: I have seen airplane owners use the same strategy for regular, expensive engine maintenance.


Remind me never to fly with said airplane owner. Unless he is a master Class A mechanic, that is playing with his life. If a CPAP machine crashes, you go out and buy a new one, no harm done. If a plane crashes.....

Pay for the expensive engine maintenance. I lost a good friend, his girlfriend and all of his family when his plane crashed (he was the pilot and owner) in Manitoba once and the blame was poor maintenance.....


I concur. I was speaking from a purely financial standpoint. One can, by mistake, purchase poor maintenance, just like with a car.
Like my intstructor taught me: "In the air, ya can't just pull over on to cloud 9..."

"With ordinary talent and extraordinary perseverance, all things are attainable." - Thomas Foxwell Buxton

Cool
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#15
ResMeds Reply:

Thank you for your email.

ResMed Corp doesn’t make any rules and promotions on this regards is actually up to the Home Care Providers to offer extended warranty or not.

It sounds okay to us if they want to offer extended warranty, ResMed Corp will work with Sleep Clinic to provide you the best service as promise.

Have a wonderful day,

Kind Regards,

Luciane Nery / CSR
ResMed Corp 9001 Spectrum Center Blvd - San Diego, CA 92123
Ph: 800-424-0737
Fax: 858-836 5510
*email: luciane.nery@resmed.com

“See every problem as an opportunity to exercise creative energy” Stephen Covey



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