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Is it true?
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Ugly Offline

Preferred Members

Posts: 568
Joined: Oct 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage Micro
Humidifier: ResMed H5i
CPAP Pressure: 7-14
CPAP Software: ResScan SleepyHead

Other Comments: Hydrocephalus, myopia, depression, chronic ugliness, stupidity, tinnitus, mixed sleep apnea.

Sex: Male
Location: Barrie Ontario Canada

Post: #11
RE: Is it true?
(03-01-2013 07:59 PM)SuperSleeper Wrote:  
(03-01-2013 10:12 AM)Sleepster Wrote:  It sounds like you may need to switch to a different DME.

Yep. There's the answer. Don't put up with stupidity, accidental or otherwise. The DME rep is supposed to be a professional. When they don't act like professionals go elsewhere - there's plenty of DME fish in the sea.

Unfortunately I'm finding quickly that maybe all fish are alike.
03-01-2013 11:41 PM
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DocWils Offline

Members-b

Posts: 1,271
Joined: Jul 2012

Machine: Philips Remstar series 60
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
Humidifier: same as machine
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Switzerland

Post: #12
RE: Is it true?
(03-01-2013 10:09 AM)Shastzi Wrote:  I have seen airplane owners use the same strategy for regular, expensive engine maintenance.


Remind me never to fly with said airplane owner. Unless he is a master Class A mechanic, that is playing with his life. If a CPAP machine crashes, you go out and buy a new one, no harm done. If a plane crashes.....

Pay for the expensive engine maintenance. I lost a good friend, his girlfriend and all of his family when his plane crashed (he was the pilot and owner) in Manitoba once and the blame was poor maintenance.....
03-02-2013 05:43 AM
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Bompa Offline

Monitors

Posts: 854
Joined: Mar 2012

Machine: DreamStation Pro
Mask Type: Nasal pillows
Mask Make & Model: Nuance Pro
Humidifier: DreamStation Heated Humidifer
CPAP Pressure: 12.0
CPAP Software: SleepyHead Other Software

Other Comments:

Sex: Male
Location: Falkenburg,

Post: #13
RE: Is it true?
Thanks everyone.
I have contacted ResMed and will patiently await their reply.
Will let you know the outcome.
Thanks
03-02-2013 09:45 AM
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Shastzi Offline

Advisory Members

Posts: 1,174
Joined: Dec 2012

Machine: ResMed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: FitLife Total face mask
Humidifier: F&P HC150 with Hybernite heated hose.
CPAP Pressure: 15cm-20cm H2O (auto)
CPAP Software: SleepyHead Other Software

Other Comments: CMS50-F wearable Oximeter; Software: SPO2 Assistant

Sex: Undisclosed
Location: Florida, USA.

Post: #14
RE: Is it true?
(03-02-2013 05:43 AM)wilorg Wrote:  
(03-01-2013 10:09 AM)Shastzi Wrote:  I have seen airplane owners use the same strategy for regular, expensive engine maintenance.


Remind me never to fly with said airplane owner. Unless he is a master Class A mechanic, that is playing with his life. If a CPAP machine crashes, you go out and buy a new one, no harm done. If a plane crashes.....

Pay for the expensive engine maintenance. I lost a good friend, his girlfriend and all of his family when his plane crashed (he was the pilot and owner) in Manitoba once and the blame was poor maintenance.....


I concur. I was speaking from a purely financial standpoint. One can, by mistake, purchase poor maintenance, just like with a car.
Like my intstructor taught me: "In the air, ya can't just pull over on to cloud 9..."

"With ordinary talent and extraordinary perseverance, all things are attainable." - Thomas Foxwell Buxton

Cool
03-02-2013 08:59 PM
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Bompa Offline

Monitors

Posts: 854
Joined: Mar 2012

Machine: DreamStation Pro
Mask Type: Nasal pillows
Mask Make & Model: Nuance Pro
Humidifier: DreamStation Heated Humidifer
CPAP Pressure: 12.0
CPAP Software: SleepyHead Other Software

Other Comments:

Sex: Male
Location: Falkenburg,

Post: #15
RE: Is it true?
ResMeds Reply:

Thank you for your email.

ResMed Corp doesn’t make any rules and promotions on this regards is actually up to the Home Care Providers to offer extended warranty or not.

It sounds okay to us if they want to offer extended warranty, ResMed Corp will work with Sleep Clinic to provide you the best service as promise.

Have a wonderful day,

Kind Regards,

Luciane Nery / CSR
ResMed Corp 9001 Spectrum Center Blvd - San Diego, CA 92123
Ph: 800-424-0737
Fax: 858-836 5510
*email: luciane.nery@resmed.com

“See every problem as an opportunity to exercise creative energy” Stephen Covey
03-11-2013 09:24 AM
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