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Is my machine broken?
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pat53 Offline

Members

Posts: 10
Joined: Mar 2015

Machine: ResMed S8 Elite II
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Is my machine broken?
Hi, I just found this board while looking for an answer to this problem.
My machine has been blinking "replace mask - OK" for a long time, I push the OK button but nothing happens.

It's been working fine other wise so I have not been worried about it, I've replaced the mask a few times since this started, but now I want to change to the nose pillows and I need to make it ramp up (because of so much wind, it freaks me out) but I'm not able to change anything or even get it to stop blinking that message.

I've tried holding multiple buttons down at the same time but no luck.
I'm guessing this is something my dr office did so I will be forced to go back to them for the fix, but no insurance now.
would appreciate any help, Thanks.
03-05-2015 09:01 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Is my machine broken?
Hi pat53,
WELCOME! to the forum.!
Hang in there for answers to your questions about your machine and much success to you as you continue your CPAP therapy.
Good luck getting your machine straightened out .

trish6hundred
03-05-2015 09:56 PM
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PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #3
RE: Is my machine broken?
Did you acquire a clinician manual for your machine? If not click on the link to "CPAP SETUP MANUALS" at the top of any page, an locate the appropriate manual. It should tell you how to remove the error messages.


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
03-05-2015 09:59 PM
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pat53 Offline

Members

Posts: 10
Joined: Mar 2015

Machine: ResMed S8 Elite II
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #4
RE: Is my machine broken?
Thank you trish6hundred.

Thank you PollCat,
There doesn't seem to be a manual for my machine. It did say how to enter to the clinical menu by holding down the right & down arrow buttons, but that did not work, it still just blinks the error message.

I will request a clinician manual via email to learn how to remove the error message.
03-05-2015 10:33 PM
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pat53 Offline

Members

Posts: 10
Joined: Mar 2015

Machine: ResMed S8 Elite II
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #5
RE: Is my machine broken?
I got the manual, it's not an error message, it's a reminder.
it says I should be able to just press the left (ok) button to clear it.
but that still does nothing. any ideas?
03-06-2015 02:08 AM
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big_dave Online

Advisory Members

Posts: 409
Joined: Apr 2012

Machine: PR System One DS560
Mask Type: Nasal pillows
Mask Make & Model: F&P Pilairo Q or ResMed Mirage Activa
Humidifier: PR System One
CPAP Pressure: 14 - 20
CPAP Software: SleepyHead

Other Comments: Former ResMed S8 Autoset II user

Sex: Male
Location: Eugene, Oregon

Post: #6
RE: Is my machine broken?
How long have you been using your S8? The S8 series has a problem with the switch contacts becoming corroded, which causes the buttons to stop working. It's nothing the doctor did. There is no way for the doctor to lock up the settings on an S8.

I have found the repair instructions, but the board rules do not allow me to post the link. The instructions look simple if you have an electronics background, but I have not tried them. I can PM the link to you if you want to try the repair.
03-06-2015 02:19 AM
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pat53 Offline

Members

Posts: 10
Joined: Mar 2015

Machine: ResMed S8 Elite II
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #7
RE: Is my machine broken?
I've been using it for 6 or 7 years.
at least I know now there is something wrong with it.
yes pm it to me, maybe I can find some one to repair it.
Thanks.


(03-06-2015 02:19 AM)big_dave Wrote:  How long have you been using your S8? The S8 series has a problem with the switch contacts becoming corroded, which causes the buttons to stop working. It's nothing the doctor did. There is no way for the doctor to lock up the settings on an S8.

I have found the repair instructions, but the board rules do not allow me to post the link. The instructions look simple if you have an electronics background, but I have not tried them. I can PM the link to you if you want to try the repair.
03-06-2015 12:39 PM
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