Then when I went in to pick up the new one, I went to the office about an hour early. I apologized, and asked if this was a problem. I was told it was, very rude, in fact nasty. I thought we all do not work at the same level. I just thought this is rude. I went oput for a drive and came back in an hour. I was fitted for the Machine with a facemask, I again asked for the nasal. The person fitting me said she did not know anything about this. BUT she did have the chin strap. Ok the fitting was over, I went out to the lobby, and some conversation went on about that I was all set. Then like in unison all of the four women said now use it, like not very nice. I thought what is going on here? Then it seemed like there has been discussion regarding my situation. I felt like maybe HIPA has been violated. Does anyone else think this too? Should I file a HIPA Complaint?
I also still have trouble receiving my nasal mask. They will send a face mask, and once in a while I will receive a chinstrap. I must beg for it. Every one of the people I talk to there are snippy and argumentative. I cringe when I see they are calling.