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Loss of Data
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Bompa Offline

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CPAP Pressure: 12.0
CPAP Software: SleepyHead Other Software

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Sex: Male
Location: Falkenburg,

Post: #1
Question Loss of Data
I had to get a new computer and I've got a problem with Sleepyhead.
Installed it on new PC and inserted my SD card to retrieve data. It retrieved some of the data but not all. There are time frames that don't even show up let alone show any data.
Any idea what I have done and how do I put all my data into Sleepyhead?
Thanks
07-11-2012 10:32 AM
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JJJ Offline

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Machine: ResMed S9 Autoset
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Mask Make & Model: Most recent: Wisp, Pilairo, Mirage Vista
Humidifier: ResMed S9 Autoset
CPAP Pressure: 17-20
CPAP Software: SleepyHead

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Sex: Male
Location: USA 97217

Post: #2
RE: Loss of Data
(07-11-2012 10:32 AM)Bompa Wrote:  I had to get a new computer and I've got a problem with Sleepyhead.

First, what operating system and architecture is the new computer, and what version of SleepyHead did you install?

SleepyHead stores the data on the computer, but the old data won't be on the new computer. In that case all that it will show is what is on the current SD card. So if it is old data that is missing, that would be the explanation. If that is not the problem, then a little more detail about what data it shows and what is missing might be helpful.
07-11-2012 12:30 PM
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Sleepster Offline
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Location: Houston, Texas

Post: #3
RE: Loss of Data
I have noticed that SleepyHead will sometimes not import all of the data from a day, or sometimes from just one session. It's good that you have Rescan as a back up.

I don't know what to do in terms of a remedy for this problem. Certainly reporting it at SourceForge is a start, but lately the author has been out of pocket, as they say.

You might try purging all the data within SleepyHead, wait until your machine collects another day's worth of data, and try importing again.

Sleepster
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07-11-2012 01:09 PM
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Bompa Offline

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Machine: DreamStation Pro
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CPAP Software: SleepyHead Other Software

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Sex: Male
Location: Falkenburg,

Post: #4
RE: Loss of Data
Thanks... I'll give it a try.
07-11-2012 04:04 PM
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Scott1269 Offline

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Machine: ResMed S9 Auto
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Post: #5
RE: Loss of Data
You can copy the data from the old machine and import it into sleepyhead. I have not figured that out on Resscan but it is definitely possible on Sleepyhead.

Scott
07-11-2012 07:13 PM
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big_dave Online

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Machine: PR System One DS560
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Post: #6
RE: Loss of Data
(07-11-2012 07:13 PM)Scott1269 Wrote:  You can copy the data from the old machine and import it into sleepyhead. I have not figured that out on Resscan but it is definitely possible on Sleepyhead.

Scott

It's a simple matter of copying it into the correct folder; ResScan will recognize it automatically. The folder is C:\Users\<user name>\AppData\Local\VirtualStore\Program Files (x86)\ResMed\ResScan3\Patients. You will need to set Windows Explorer to show hidden files. If the folder doesn't exist, create a dummy patient to force ResScan to create the folder. Don't create the folder yourself. ResScan is actually trying to put patient files in C:\Program Files (x86)\ResMed\ResScan3\Patients, but Windows redirects it to the VirtualStore folder.
(This post was last modified: 07-11-2012 07:51 PM by big_dave.)
07-11-2012 07:51 PM
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