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Apnea Board Forum - CPAP | Sleep Apnea  /  Public Area  /  Software Support Forum v  /  Oscar won't install on new PC

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Oscar won't install on new PC
Norman Manuel Offline

New Members

Posts: 1
Threads: 1
Joined: Oct 2022

Machine: Resmed Airsense 10
Mask Type: Full face mask
Mask Make & Model: Resmed F20
Humidifier: Resmed
CPAP Pressure: 10-12
CPAP Software: OSCAR

Other Comments:

Sex: Male
Location: Melbourne Australia
#1
10-11-2022, 12:23 AM
Oscar won't install on new PC
I cannot get OSCAR to install on a new Lenovo i5 PC.

I have installed it successfully on 3 other PCs previously.

On the new PC it looks like it's been installed but it's overlain by a blank page. For example, when I close it, it reminds me to put the card back in the CPAP machine so it must be there

I have deleted the program and re-installed several times with no success.

Help! I am not a computer genius
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Crimson Nape Offline

Moderators

Posts: 14,008
Threads: 175
Joined: Oct 2014

Machine: AirCurve 10 Vauto
Mask Type: Hybrid
Mask Make & Model: F&P Evora FFM
Humidifier: Not Used - Side Cover
CPAP Pressure: 9-16 PS 5
CPAP Software: OSCAR

Other Comments: OSCAR Team Member

Sex: Male
Location: Georgia - U.S.A.
#2
10-11-2022, 07:02 AM
RE: Oscar won't install on new PC
It sounds like a graphics problem. Try holding the <SHIFT> key when you start OSCAR. This will toggle the graphics driver. If this corrects the problem, don't do it again, or it will toggle back to the one that doesn't work.

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
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