Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Missing BiPaP machine used by someone else per ResMed "MyAir" account
#1
My BiPaP machine has been missing as of Friday afternoon, January 5, 2018.  I logged into my ResMed "MyAir" account and saw that someone had tried to use it, briefly, Friday night.  The last transmission was at 1243 am on January 6, 2018.  There has been no transmission since.  
I am planning to contact ResMed on Monday morning and see if they can help locate my machine.  Has anyone had any experience with this? 
AirCurve 10 VAuto.  
Thank you!
Post Reply Post Reply
#2
I think the best they could do is narrow it down to a cell tower location. That wouldn't be much help in finding it though. About the only thing you can do is file a police report and plan on buying a new machine.
Post Reply Post Reply
#3
By missing do you mean stolen or lost? Either way, I'm sorry to hear that.

Keep us posted if your MyAir shows activity. I wonder if ResMed/DME/DR could lock the machine on their end.
Post Reply Post Reply


#4
Great idea. Have the DME disable it. They must have some sort of switch, because they transfer machines between customers.


Your insurance might come in handy here....
Post Reply Post Reply
#5
It's not exactly an iPhone where you can deactivate it. It seems your machine was taken, and plugged in at some point today.

Your loss may be a covered theft under homeowner's insurance, or your medical insurance may cover you for the lost equipment. Either way, your old machine is most likely a write-off. Inform your health insurer and DME the machine is gone due to theft. They will inform you of your options. No health or titration study will be required, but replacement is handled differently among insurers. Tomorrow make the necessary calls to find out your next step. If you have no coverage, we can help you find the lowest priced new replacement machine.
Post Reply Post Reply
#6
Maybe the DME could set the min/max pressures to "4"... at least unless the person who has it knows how to access the clinical menu, it would be worthless.
-- Rich
Download SleepyHead here
Organize SleepyHead Data
Post SleepyHead Data from Imgur

INFORMATION ON FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

Post Reply Post Reply


#7
Good advice Sleeprider.

I can't see how they can't make the machine useless to someone else though by setting it to very low pressure.
That does not stop someone setting it up again, but they would have to know how.

Maybe they might join and ask Dont-know

Post Reply Post Reply
#8
(01-07-2018, 07:05 PM)CB91710 Wrote: Maybe the DME could set the min/max pressures to "4"... at least unless the person who has it knows how to access the clinical menu, it would be worthless.

Ah you bet me to it! Big Grin

Post Reply Post Reply
#9
If you are on Medicare, then you need to file a police report. Include the serial number information. Contact your DME to find out what additional information you will need to file a claim with Medicare for replacement. We had a member here about 2 years ago who lost his machine, filed a police report and all and had a replacement in about 2 weeks.

Vautos rarely show up on Craigslist, but there is always that possibility. If it's anything like my machine, if you ask the seller to include a photo of the run hours, the serial number is in the photo.
Post Reply Post Reply


#10
Hi moemoenui,
WELCOME! to the forum.!
I'm sorry to hear that you lost your machine and hope you are able to get a new one, soon.
Let us know how things go for you, good luck.
trish6hundred
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  Bipap advice readyforsleep 25 429 Yesterday, 02:02 PM
Last Post: readyforsleep
Exclaimation CPAP Machine Choices - read this before you accept a new machine SuperSleeper 63 28,345 01-15-2018, 10:57 PM
Last Post: Sleepster
  Missing detailed data BJ54 14 273 01-14-2018, 05:03 PM
Last Post: pupcamper
  ASV op BIPAP- which one? Glamdrhel 30 737 01-14-2018, 12:30 PM
Last Post: Glamdrhel
  Where is Your American Resmed Machine Made? Doza 17 447 01-14-2018, 09:24 AM
Last Post: Apnea Infant
  [Data] Anyone in Aussie Told MyAir They Were in Us? Doza 20 582 01-10-2018, 05:25 PM
Last Post: Doza
  In need of some BiPAP settings help please elocin71 5 170 01-10-2018, 11:15 AM
Last Post: Sleeprider

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.