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Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
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Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
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ljenkins46
Posts: 1 Threads: 1 Joined: Dec 2012
Machine: ResMed AirSense 10 Auto
06-26-2019, 06:11 PM
Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
Lost end of day April 30 2019 southern Ontario Canada. Anyone in Canada also lost cellular service? Any links on how to check the modem module? Module loose or dead?
jaswilliams
Wiki Editor 
Posts: 2,617 Threads: 6 Joined: Sep 2017
Machine: Resmed S9 Vpap Adapt SV (AutoASV)
06-27-2019, 12:28 AM
RE: Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
(06-26-2019, 06:11 PM)ljenkins46 Wrote: Lost end of day April 30 2019 southern Ontario Canada. Anyone in Canada also lost cellular service? Any links on how to check the modem module? Module loose or dead? It’s likely then legacy module data network that the modem in your machine was using has now been turned off. The only answer is to use an SD card and OSCAR to review your data. Or get a new machine that supports the new mobile data standards
gzimmer
Posts: 40 Threads: 4 Joined: May 2019
Machine: ResMed AirSense 10 Autoset
06-27-2019, 05:51 AM
RE: Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
I don't know about Canada, but many CDMA services in North America have been switched off recently.
........Zim
Gideon
Wiki Editor 
Posts: 12,831 Threads: 298 Joined: Dec 2016
Machine: ResMed Aircurve 10 VAuto
06-27-2019, 05:57 AM
RE: Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
Canada has discontinued ALL CDMA services.
Gideon - Project Manager and Lead Tester for OSCAR - Open Source CPAP Analysis Reporter
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srlevine1
Posts: 1,430 Threads: 131 Joined: Sep 2015
Machine: ResMed Airsense Autoset (S10)
09-08-2019, 08:08 PM
RE: Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
Have you checked with ResMed on the availability of a modem replacement or upgrade? Since this is an issue that affects a number of people, they may have a solution -- possibly offering you a refurbished replacement.
Best of luck.
"The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane." -- Marcus Aurelius
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Modem connection lost on ResMed Airsense 10 auto. Not in airplane mode.
