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My Resmed Airsense 11 went haywire!
#1
My Resmed Airsense 11 went haywire!
Last night I slipped on my mask to drop off to sleep, and the auto-on didn't work as I tried to breathe. I pressed the start button, and the pressure quickly ramped up to 19, strong enough to blow dried bird poop off a car. My APAP was basically unusable.

I was able to turn on provider mode (thanks Apnea Board!) to see what was up, and found that the minimum and maximum pressures were both set to 19, and that auto-on was turned off. I did not set that myself at any time. If I didn't have access to provider mode to reset, I'd have been hosed (or unhosed) for the night.

Any idea how the settings may have changed without me touching them? I did notice that airplane mode was turned off. I normally keep it turned on because I feel like my night's sleep is private. When the Resmed is connected to the cell network, can someone (my provider, for example) change my settings? If so, why set it so that it's unusable? I feel like I've been hacked.

I'm curious if anyone else has had a similar experience or has an informed idea of what happened.

Thanks!
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#2
RE: My Resmed Airsense 11 went haywire!
The Oscar Statistics should show changes in prescription. It will not record who did it, but it should be there with the date. If you have a provider with access to your data, they may have remotely accessed the settings. You should simply confront the DME and make sure you specify that you do not authorize any remote access of your settings.
Sleeprider
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#3
RE: My Resmed Airsense 11 went haywire!
Just curious... Do you remember what the settings were before the change? And was it what the Dr prescribed?

Wondering if you changed your settings yourself and someone in the Dr's office noticed it and changed them back.....
MacBook Air (2017, Intel) | macOS BigSur (11.6.6) | OSCAR v1.3.1 | VM = Win10 (19043.1446) |
An Apnea Board Monitor (ABM) is a member of the Apnea Board Forum who volunteers to help watch the forum, and keep things running smoothly.
Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.

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#4
RE: My Resmed Airsense 11 went haywire!
The pressure setting was 6-20 as per the doctor's prescription. 19-19 (the new hacked setting) was definitely not, and seems unsafe to me. It was too strong for me to use it.

I can see if I can penetrate the Kaiser Health bureaucracy to see what might have happened there, but the sleep lab guy who set up getting my machine was the guy who recommended using airplane mode if I didn't want them monitoring my sleep. I suspect the change wasn't intentional there. Given the completely crazy setting, I'm beginning to suspect a blooper resetting.

I wish the Airsense 11 had a default airplane mode setting so that it doesn't keep pestering me to turn airplane mode off. It's all too easy to bump the "Yes" button and inadvertently turn airplane mode off so that some unknown person has access to all your sleep data and can remotely jigger your APAP.
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#5
RE: My Resmed Airsense 11 went haywire!
The mystery deepens: when I used OSCAR to check the data card, the only settings changes I found were the original setting and my setting last night trying to return to normal. No setting at all to 19:19 max/min and auto-on turned to off. So it looks like a Resmed bug, perhaps something they should be aware of. It's not safe for a CPAP machine to unexpectedly change pressure settings to seemingly random values.
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#6
RE: My Resmed Airsense 11 went haywire!
Let's just see if it is ever repeated. The machine only records one setting per day so it's still possible the setting was not recorded to the SD card. It's probably poltergeists.
Sleeprider
Apnea Board Moderator
www.ApneaBoard.com

____________________________________________
Download OSCAR Software
Soft Cervical Collar
Optimizing Therapy
Organize your OSCAR Charts
Attaching Files
Mask Primer
How To Deal With Equipment Supplier


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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