Brand new to cpap and board. Been using my airsense 11 since Thursday night.
Why is MyAir recording that I have multiple mask off events? Last night it hit me with 3–but in 7:31 of therapy time, I didn’t move the mask except to lift it slightly to let it re-seal and settle. I didn’t get up for the bathroom...I’m flummoxed.
The first couple of nights I was 9-10, but I accepted it since I was monkeying with the fit, but last night I had the fit set before I started.
I asked my provider Friday, but the answer was they don’t deal with the app etc. I reached out to resmed, but they won’t talk to an end user, telling me I need to ask my provider.