Heads up ... MyAir has changed their Terms of Service (read on for details) ...
I have used MyAir even alongside SleepyHead and ResScan back when I was evaluating which tool to use.
My take:
- MyAir prior to this week was all about getting new users engaged and cheer leading to encourage good habits. It's a feel good system that provides positive feedback as you develop good CPAP habits. That's why you get points in MyAir for number of hours slept, number of times mask removed, and avoiding massive leaks. The scored factors encourage good habits that will enhance your therapy and results (at least my experience coincides with good habits = better sleep = feel better).
- Sleepyhead on the other hand is your Dutch Uncle (at least the summary comment). When you get a smiley face from SleepyHead it's a real achievement. And SleepyHead provides the detailed feedback you need to understand and make tweaks to your therapy to improve its effectiveness.
- ResScan provides similar level of detail as SleepyHead but with a more sterile and clinical user interface (suggesting that this is a tool used by medical practices, although in my experience the doc seems to use some other more comprehensive clinical software that also supports clinical sleep study data).
I used to log in to MyAir every so often as a quick high level look at the past week, or when I needed a morale boost. For a long time I loaded both SleepyHead and ResScan religiously and kept both tools up to date. At one point I had an issue with ResScan (don't even recall what it was) and from that point forward I only keep SleepyHead up to date with my SD card data.
The reason I was checking in with apnea board today was to see if there is any buzz about MyAir's new terms and conditions. Just got an email yesterday that suggests ResMed is going to start aggressively marketing and sharing our data with it's partners and affiliates (yawn), sharing our personal non-health related data (hmm) and begin correlating our personal info with that which they find from other publicly available sources (WTF) under their updated terms and conditions. It does not provide any opt out, just informing users what they intend to start doing.
Some highlights (see complete MyAir TOS email text below):
- We may link your non-health-related, personal data in myAir to your data in our other ResMed platforms to provide a more unified experience.
- In the United States, we may now collect personal data from publicly available sources (such as demographics) to learn more about the sleep apnea population and give you better service.
- we may now link your personal data with information about you from third-party public databases.
- In the United States, we may now engage third parties to market for us through other communication methods like social media.
I suspect the lines that begin with "In the United States" are a tacit acknowledgement that this policy would violate the privacy laws in other countries.
We all kind of knew our ResMed machines were part of the Internet of Things before it was even a thing. Now we are about to enter the dark side of the IOT to join all the other non-medical household devices that put your personal info on the internet for scavengers to feast upon and hackers to exploit.
So I am probably not going to be using MyAir in the future. I went to the site today and got blocked with a pop up requiring me to accept the new policies before logging in. I simply closed the window and probably won't go back. I don't know if that will prevent them using my info which is sent via the cell network by my machine but at least I am not explicitly agreeing to it.
Saldus Miegas
____
Dear myAir™ user,
On February 27, 2018, we updated myAir’s Terms of Use, Privacy Notice and Cookie Notice. They’re easier to read and include exciting changes to improve your experience. We encourage you to go to the myAir website to read through the updated terms and notices.
Changes to the Terms of Use take effect immediately. If you’re a new user, changes to the Privacy Notice take effect immediately. If you’re an existing user, changes to the Privacy Notice will be effective 30 days after we publish it to our website.
Here’s a summary of the changes:
Unified health experience: We may link your non-health-related, personal data in myAir to your data in our other ResMed platforms to provide a more unified experience. For example, this would allow us to provide you the contact details of your home medical equipment (HME) or healthcare provider (HCP). Subject to local laws, we may also inform your HME or HCP that your device is registered with myAir.
Personalized service: In the United States, we may now collect personal data from publicly available sources (such as demographics) to learn more about the sleep apnea population and give you better service. Your data is only collected if you have agreed it could be shared with third parties (like us) or allowed it to be public.
Better promotional communications: If you agree to promotional communication, we may now link your personal data with information about you from third-party public databases. In the United States, we may now engage third parties to market for us through other communication methods like social media.
We also provided clarification on the following items:
Use of mobile analytics: Our use of mobile analytics does not include your personal data.
Use of myAir: The content and coaching provided by ResMed is not medical advice. Your use of myAir is by choice and should not replace advice from a qualified medical professional.
Your consent: ResMed obtains therapy information from your healthcare or home medical equipment provider only if you consent. This information is used only with myAir.
We hope these changes enhance your experience. Thank you for using myAir.
The myAir Team