Mark
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N30 Headgear Strap Broken
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12-04-2021, 03:08 AM
N30 Headgear Strap Broken
Have had a N30 cpap mask for a few months. Tonight, while adjusting the strap, it came apart. The elastic parted at the plastic end that fastens to the clasp. Has anyone else suffered the strap coming apart? Has anyone attempted a repair? Really like the mask, but disappointed that it came apart.
Mark
12-04-2021, 11:13 PM
RE: N30 Headgear Strap Broken
Ask your DME for a warrantee replacement and an RMA (Return Merchandise Authorization) and shipping label. It can't hurt.
"The object in life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane." -- Marcus Aurelius
12-07-2021, 01:44 PM
RE: N30 Headgear Strap Broken
That's why I keep the headgear when I replace a mask. It's come in handy to have replacement parts.
DaveL
compliant for 35 years /// Still learning! ResMed N20; ResMed P30i modified headgear; F&P Evora Full FFM I'm just a cpap user like you. I don't give medical advice. Seek the advice of a physician before seeking treatment for medical conditions including sleep apnea. ![]() |
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