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Need Help with SleepyHead Disaster
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Lukie Offline

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Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #1
Need Help with SleepyHead Disaster
Okay I downloaded Sleepyhead for Mac OS X 10.5
I used a data card reader mac compatible
Data was fine and I saved it in PDF file
BUT. When I put the card back into my ResMed S 9
I got this error message:
Are you sure?
Invalid SD Card,
Erase card data?
Yes. No

Help! what do I do now?
11-23-2013 02:31 PM
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robysue Offline
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Posts: 1,233
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #2
RE: Need Help with SleepyHead Disaster
Let the S9 erase the card. It will write the compliance data and the summary data back to the card. The next time you want to put the card into your Mac, make sure you push the little lock switch from the "unlocked" position to the "locked" position. That will prevent your Mac from writing some hidden files that Finder always wants to put in every folder onto the card. It's these hidden files that the S9 is screaming about.
11-23-2013 02:37 PM
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Lukie Offline

Preferred Members-2

Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #3
RE: Need Help with SleepyHead Disaster
(11-23-2013 02:37 PM)robysue Wrote:  Let the S9 erase the card. It will write the compliance data and the summary data back to the card. The next time you want to put the card into your Mac, make sure you push the little lock switch from the "unlocked" position to the "locked" position. That will prevent your Mac from writing some hidden files that Finder always wants to put in every folder onto the card. It's these hidden files that the S9 is screaming about.

Okay I erased the card but when I put it back into the S9 my data screen reads:
period: last night
Usage: 0.0

Are you sure it put the data back?

Also, is it safe for me to continue using Sleepyhead this way? I do love the program
But I don't want trouble from Medicare.
thanks a bundle!!!?
11-23-2013 02:52 PM
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PaulaO2 Offline
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Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #4
RE: Need Help with SleepyHead Disaster
Yes, because it is probably after noon. ResMed machines start the next day at noon.

It will rewrite at least the compliance data for the past 365 days.

Give it a few hours, take the card out, lock it, put it in your mac, and you'll see it is there.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
11-23-2013 02:57 PM
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robysue Offline
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Posts: 1,233
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #5
RE: Need Help with SleepyHead Disaster
(11-23-2013 02:52 PM)Lukie Wrote:  
(11-23-2013 02:37 PM)robysue Wrote:  Let the S9 erase the card. It will write the compliance data and the summary data back to the card. The next time you want to put the card into your Mac, make sure you push the little lock switch from the "unlocked" position to the "locked" position. That will prevent your Mac from writing some hidden files that Finder always wants to put in every folder onto the card. It's these hidden files that the S9 is screaming about.

Okay I erased the card but when I put it back into the S9 my data screen reads:
period: last night
Usage: 0.0

Are you sure it put the data back?

Also, is it safe for me to continue using Sleepyhead this way? I do love the program
But I don't want trouble from Medicare.
thanks a bundle!!!?
The LCD data was updated at NOON local time. So even if you had NOT had the problems with the SD card, at this time of day, the Usage period for last night would read 0.0 if you haven't had any naps since NOON. Look at the Usage for the last seven days. It should show that you have some usage there.

And yes, it's safe to continue using SleepyHead. The problem is NOT SleepyHead. The problem is that the Mac writes hidden files on an unlocked SD card to make Finder's life easier.
11-23-2013 02:57 PM
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Lukie Offline

Preferred Members-2

Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #6
RE: Need Help with SleepyHead Disaster
(11-23-2013 02:57 PM)PaulaO2 Wrote:  Yes, because it is probably after noon. ResMed machines start the next day at noon.

It will rewrite at least the compliance data for the past 365 days.

Give it a few hours, take the card out, lock it, put it in your mac, and you'll see it is there.

Thank you so much! This board rocks! ;-)
11-23-2013 03:17 PM
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zonk Offline

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Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #7
RE: Need Help with SleepyHead Disaster
Advanced info menu (hold the two silver buttons for 3 sec) shows your therapy and compliance data for up to 365 days. Also you can view machine setting as shown in the clinical menu but cannot make any changes from here

Data storage on the machine and on SD card
http://www.s9morecomfort.com/s9morecomfo...ement.html
(This post was last modified: 11-23-2013 03:21 PM by zonk.)
11-23-2013 03:20 PM
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cbramsey Offline

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Machine: ResMed S9 Autoset
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i with ClimateLine
CPAP Pressure: 6 - 12
CPAP Software: ResScan

Other Comments: Supreme Overlord of Web Darkness

Sex: Male
Location: NC, USA

Post: #8
RE: Need Help with SleepyHead Disaster
To quote from the SleepyHead Users Guide,

Quote:Mac Users
It pays to write-protect your SD card with the plastic tab before inserting into your Mac.
The reason is OSX tries to write an index file/thumbnail cache (.DS_Store) without asking. This can totally screw up the SD cards file tables, as some CPAP machines don't fully implement the Fat16/32 disk standards.
Remember to unlock it afterwards. (Your CPAP machine should warn you if you forget)

As far as compliance goes, you will not have any issues with Medicare if you use the machine greater than or equal to 4 hours a night for 70% of nights during a consecutive 30 day period via direct download or visual inspection of usage data. Source: Reimbursement Fact Sheet for ResMed

Sleep-well

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
11-23-2013 08:49 PM
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robysue Offline
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Posts: 1,233
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #9
RE: Need Help with SleepyHead Disaster
(11-23-2013 08:49 PM)cbramsey Wrote:  To quote from the SleepyHead Users Guide,

[quote]Mac Users
It pays to write-protect your SD card with the plastic tab before inserting into your Mac.
The reason is OSX tries to write an index file/thumbnail cache (.DS_Store) without asking. This can totally screw up the SD cards file tables, as some CPAP machines don't fully implement the Fat16/32 disk standards.
Remember to unlock it afterwards. (Your CPAP machine should warn you if you forget)

This comment also seems to apply to Windows 8.1 users as well from what I've seen on this board and other boards as well.
11-23-2013 09:40 PM
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cbramsey Offline

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Posts: 900
Joined: Mar 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal mask
Mask Make & Model: ResMed Mirage FX
Humidifier: ResMed H5i with ClimateLine
CPAP Pressure: 6 - 12
CPAP Software: ResScan

Other Comments: Supreme Overlord of Web Darkness

Sex: Male
Location: NC, USA

Post: #10
RE: Need Help with SleepyHead Disaster
(11-23-2013 09:40 PM)robysue Wrote:  [quote='cbramsey' pid='50267' dateline='1385257742']
To quote from the SleepyHead Users Guide,

Quote:Mac Users
It pays to write-protect your SD card with the plastic tab before inserting into your Mac.
The reason is OSX tries to write an index file/thumbnail cache (.DS_Store) without asking. This can totally screw up the SD cards file tables, as some CPAP machines don't fully implement the Fat16/32 disk standards.
Remember to unlock it afterwards. (Your CPAP machine should warn you if you forget)

This comment also seems to apply to Windows 8.1 users as well from what I've seen on this board and other boards as well.

That is true. Good habit to be in. Rolleyes







Quote:
ADMIN NOTE:
This thread is now closed. If you have a question regarding the SleepyHead software package, please go HERE.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
11-23-2013 10:07 PM
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