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New Cpap User In need of Help
#1
Ok I am hoping to hear from some 0ne as I am leaving this week I just was diagnosed with Sleep apnea 4 months ago my insurance covered the testing but they are refusing to cover the cost of a C pap Unit and I have been fighting with them ever since I manged to get a unit now the Issue is I have a E 31 code and I have looked at the manuals to clear it and cant find how to I need it repaired but I am getting ready to leave for a month for traning for a new job so I am hoping that I can find some one that can repair or provide me with the parts so I can repair it or bring it with me and repair it while Im out of state where im at

The unit is a REM Star Pro the humidifier is a round tank that sits on a separate unit the Code is a e31 from what I can find out its a Defective E Prom and the main PCA needs to be replaced so I am looking for a PCA
I will be in HOT springs AR later this week and there for a month
any help would be Great
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#2
Hi Irish Medic,
WELCOME! to the forum.!
Hang in there for suggestions.
Best of luck to you.
trish6hundred
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#3
Hi Irish Medic, welcome aboard
REMstar error codes http://www.apneaboard.com/wiki/index.php...rror_codes

Suppliers #27/28 does CPAP repair but might be cheaper to get anther machine. Supplier #2 for sell gently used machines, some people find cheap machines from Craiglist. Suppliers List http://www.apneaboard.com/forums/Thread-...plier-List
MAchines choices http://www.apneaboard.com/wiki/index.php...ne_Choices



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#4
(01-27-2014, 01:05 PM)Irish Medic Wrote: Ok I am hoping to hear from some 0ne as I am leaving this week I just was diagnosed with Sleep apnea 4 months ago my insurance covered the testing but they are refusing to cover the cost of a C pap Unit and I have been fighting with them ever since I manged to get a unit now the Issue is I have a E 31 code and I have looked at the manuals to clear it and cant find how to I need it repaired but I am getting ready to leave for a month for traning for a new job so I am hoping that I can find some one that can repair or provide me with the parts so I can repair it or bring it with me and repair it while Im out of state where im at

The unit is a REM Star Pro the humidifier is a round tank that sits on a separate unit the Code is a e31 from what I can find out its a Defective E Prom and the main PCA needs to be replaced so I am looking for a PCA
I will be in HOT springs AR later this week and there for a month
any help would be Great

why did your insurance refuse to pay for a cpap machine? did you buy a used machine? how many hours are on the machine you have?

Hopefully someone will have suggestions for you.
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#5
Ok there are 428 Hours on the used unit Insurance is saying that they will not and do not cover durable medical equipment
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#6
(01-28-2014, 01:04 AM)Irish Medic Wrote: Ok there are 428 Hours on the used unit Insurance is saying that they will not and do not cover durable medical equipment

take a good look at your policy. I don't know where you live but it is unusual for an insurance company to not cover DME, especially when they pay for the sleep study.

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#7
To not cover durable medical equipment is highly unusual. That means they would not cover wheelchairs, crutches, braces, oxygen units, glucose meters, CPAP units, etc.

Since you are in a rush, your best bet is Supplier #2 and deal with the stupid insurance when you get back. The Respironics machines are fairly low cost. If you get the insurance to get you a machine later, you have a back up.

Check this for what machine to get:
http://www.apneaboard.com/wiki/index.php...ne_Choices
PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

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#8
I recently had to buy a machine w/o insurance coverage even though it generally covers CPAPs (failed sleep study, I posted my "story" elsewhere on this forum).

Out of desperation, I went on eBay and found an F&P Icon Auto with only 36 non-resettable hours for $300!

It is an excellent machine for the price, and I would have actually paid more than that with insurance coverage as the DME prices these things sky high and my policy only covers a portion of the cost.

Admittedly I was lucky. eBay does not allow CPAP machine sales so sales listing are removed when found.
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