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New ResMed S9
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drofli Offline

New Members

Posts: 3
Joined: Aug 2012

Machine: ResMed S9
Mask Type: Nasal mask
Mask Make & Model: Resmed Swift FX
Humidifier: resmed51
CPAP Pressure: 0-20
CPAP Software: Not using software ResScan SleepyHead

Other Comments:

Sex: Male
Location: Lakewood, NJ

Post: #1
New ResMed S9
I had another sleep test (at home) and my 'events' have increased considerably, so much so that my Doctor prescribes a ResMed s9 for me last week. I am on Medicare and have tried several masks, some of which looked so elaborate with straps etc. that I finally decided on the ResMed Swift FX. My Doctor recommended the ear loops as I find the plastic straps on my head being uncomfortable, due to my lack of hair on the top. However, the supplier said they are not covered by Medicare.

On my Doctors recommendation I then tried the Circadiance SleepWeaver Advance. This was OK initially but it attaches directly to the main air tube and during the night pulls of the mask, resulting in air leaking and the noise waking me. The manufacturers told me there was a light weight flexible tube that will alleviate the problem. My supplier however, tells me that they do not stock it and cannot special order it. I called back Circadiance and they said it was Medicare approved and gave me the item number and the Medicare claim code. At this time I seems to have reached stalemate with my supplier.

One other thing, I downloaded the data from the S9 and although it showed my data from the last few days, it also showed data from February to July this year. The unit also showed over 850 hours of use. As I have only had it for 5 days or so it must be a used unit. Does anyone know if Medicare does not supply new units?

At this stage I do not want to contact Medicare directly.

Can anyone in the US on Medicare give me any advice at this stage.

Many thanks
08-20-2012 05:53 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: New ResMed S9
Welcome to the forum. I don,t use Medicare or in US. My understanding is that Medicare pay for the machine and the DME give you the machine. In this case the DME gave you a used machine and get paid for a new machine from Medicare. On the other hand maybe the DME is under no obligations to give a new machine during the capped rental period until the machine is purchased. Dont-know
(This post was last modified: 08-20-2012 07:41 PM by zonk.)
08-20-2012 06:18 PM
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trish6hundred Offline

Advisory Members

Posts: 6,436
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: New ResMed S9
Hi drofli, First, WELCOME! to the forum.! I don't know the answer to your questions but hang tight, keep checkin' back in, someone will have more suggestions for you. BTW, I would take that machine back since they sent you a used machine. Best of luck.

trish6hundred
(This post was last modified: 08-20-2012 07:42 PM by trish6hundred.)
08-20-2012 06:24 PM
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BabyDoc Offline

Preferred Members-2

Posts: 184
Joined: May 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model:
Humidifier: ResMed H5i with Climateline Tubing
CPAP Pressure: 6.0 -16.0 CM
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Beachwood, OHIO

Post: #4
RE: New ResMed S9
Return the S9 unit to the DME. I would not accept a used unit. You are entitled to a new unit.
My DME tried to pull that on me, but willingly exchanged it for a new machine when I complained. They appologized for their "mistake."

I can't comment on the SleepWeaver Advance or the tubing they are talking about. You should be able to get the Slimeline tubing for your machine. Any DME should have that.
It will pull less on your mask and be a lot more comfortable because it is more flexible, too.

If you are having trouble with your DME, call your insurance carrier's DME claims department. They should be able to argue your case with the DME, especially if you have the claim codes to give them. If not, ask that refer you to a different DME.


Oh, Welcome to the Forum. Glad to have you aboard.
08-20-2012 06:24 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #5
RE: New ResMed S9
Yeah, take it back. And make sure the name Escape is not in the name. No Escape or Escape Auto.

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-20-2012 06:43 PM
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lonnieb Offline

Preferred Members-2

Posts: 113
Joined: Jul 2012

Machine: ResMed S9
Mask Type: Nasal mask
Mask Make & Model: Phillips ComfortGel Blue
Humidifier: ResMed H5i
CPAP Pressure: 7 - 13
CPAP Software: ResScan SleepyHead

Other Comments: I intend to live forever. So far, so good:Steven Wright

Sex: Male
Location: Tennessee

Post: #6
RE: New ResMed S9
Hi drofli, First, WELCOME! to the forum. I am on Medicare but have not had to purchase any thing yet, my DME said they pay for most of the set up (new) not used if it was me they would get that one back, seems that some DME's will try a fast one.






Fast is fine, but accuracy is everything.
Wyatt Earp
08-20-2012 07:13 PM
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drofli Offline

New Members

Posts: 3
Joined: Aug 2012

Machine: ResMed S9
Mask Type: Nasal mask
Mask Make & Model: Resmed Swift FX
Humidifier: resmed51
CPAP Pressure: 0-20
CPAP Software: Not using software ResScan SleepyHead

Other Comments:

Sex: Male
Location: Lakewood, NJ

Post: #7
RE: New ResMed S9
Thanks to everyone for your comments. I'll speak to my Doctor and see if I can send everything back and find another DME.
08-20-2012 10:29 PM
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mjbearit Offline

Preferred Members-2

Posts: 605
Joined: May 2012

Machine: REMstar Auto AFlex DS550
Mask Type: Nasal pillows
Mask Make & Model: RESMed Swift FX
Humidifier: Heated humidifier - 2
CPAP Pressure: 12.5-20
CPAP Software: SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: So Cal

Post: #8
RE: New ResMed S9
Hi drofli Welcome
I am not on medicare, but I had the same problem with the tubing pulling the mask off my face. I use a different machine and mask than you, but the bottom line is that the masks nowadays are so lightweight I guess it is a common problem. I shopped around on-line and found one of the slimline hoses for my machine for pretty cheap. I can't remember the exact price, but it was under $20.00. Switching to this slimline hose fixed my problem.
If you want to look around we do have a list of "preferred suppliers" listed here: http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List and I have worked with a few of them and received good service.
On the subject of new vs. used, used machines are okay if they are cleaned properly and such, but medicare is paying them for a new machine with YOUR medicare dollars! I would scoot back there and demand an answer! Then again, I can be abrasive when someone tries to pull a fast one on me! Smile

As always, YMMV! You do not have to agree or disagree, I am not a professional so my mental meanderings are simply recollections of things from my own life.

PRS1 - Auto - A-Flex x2 - 12.50 - 20 - Humid x2 - Swift FX
08-21-2012 08:00 AM
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JudgeMental Offline

Advisory Members

Posts: 324
Joined: Feb 2012

Machine: Respironics DreamStation Auto-CPAP
Mask Type: Full face mask
Mask Make & Model: Respironics Amara View
Humidifier: Respironics
CPAP Pressure: 11-14
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Florida USA

Post: #9
RE: New ResMed S9
I'll echo what some others have suggested and that is to take the USED unit back to the DME and demand a new one Without Escape in the name. You want one that is "fully data" capable.

If you have a choice of another DME, I'd give them a drive-by or visit. The one you are presently dealing with has a bad philosophy and ethics. If they are trying to give you used equipment on the first go around, their ideals are that they will do it again and often..Untrustworthy

Yesterday is history; Tomorrow is a mystery; Today is a gift; Thats why its called "The Present".
08-21-2012 09:48 AM
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drofli Offline

New Members

Posts: 3
Joined: Aug 2012

Machine: ResMed S9
Mask Type: Nasal mask
Mask Make & Model: Resmed Swift FX
Humidifier: resmed51
CPAP Pressure: 0-20
CPAP Software: Not using software ResScan SleepyHead

Other Comments:

Sex: Male
Location: Lakewood, NJ

Post: #10
RE: New ResMed S9
Spoke with a 'manager' this morning. He said Medicare only rents the machines for the first 13 months and then converts to a purchase. He claimed that at that time they provided a new unit.

Regarding the Circadiance, they only stock the Sleep Weaver Advance and not any other models or accessories. They claimed that they do not know of any other company locally that stocks all the Circadiance products.

I am getting my Doctor to speak with them.
08-21-2012 11:45 AM
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