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New Resmed S9 with run hours
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dozzzzy Offline

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Posts: 2
Joined: Apr 2014

Machine: Resmed S9
Mask Type: Oral
Mask Make & Model: F&P Oracle
Humidifier: Resmed H5i
CPAP Pressure: Auto-CPAP
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Vancouver, BC, Canada

Post: #1
New Resmed S9 with run hours
Hi, I just took delivery of what supposedly is a brand-new Resmed S9 Autoset, while looking around the menus I saw it had 311 hours on the run hours, is this normal for a brand-new machine? Is it like delivery mileage on a new car, or is this device a second hand machine?

Regards

David
(This post was last modified: 06-06-2014 02:30 AM by dozzzzy.)
06-06-2014 02:29 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: New Resmed S9 with run hours
Its not brand new machine, brand new machine has zero hours
You can erase the data but run hours is not not reset when data is erased

They send you a used machine, act on it now while the iron still hot
06-06-2014 03:15 AM
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trish6hundred Online

Advisory Members

Posts: 6,431
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: New Resmed S9 with run hours
Hi dozzzzy,
WELCOME! to the forum.!
Hang in there for more answers to your question and best of luck to you.

trish6hundred
06-06-2014 08:13 AM
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jhurlbut Offline

Preferred Members

Posts: 21
Joined: Jun 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: H5i
CPAP Pressure: 10.0-18.0
CPAP Software: SleepyHead

Other Comments: Private Pilot, Realtor

Sex: Male
Location: Puyallup, WA

Post: #4
RE: New Resmed S9 with run hours
Mine showed up with an extra few minutes on it from the day before I got it, but that many hours I'd want an explanation!!
06-06-2014 09:37 AM
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jaycee Offline

Preferred Members-2

Posts: 115
Joined: May 2014

Machine: S-9 Autoset
Mask Type: Full face mask
Mask Make & Model: Quattro Air Large
Humidifier: 5i
CPAP Pressure: 9-13
CPAP Software: ResScan

Other Comments: RT at a DME

Sex: Male
Location:

Post: #5
RE: New Resmed S9 with run hours
It's not that uncommon to send a machine out as a loaner on someone to gather data (311 hours / 7 hours a night = 44 days. In the U.S., with some insurances you can set patients up with a used machine.

I would look at the serial number on the machine. The third and fourth numbers tell you the year of manufacture.

If it is a "14" then I really wouldn't worry about it. If it is "13" or older, then I would ask for a new machine.
06-06-2014 09:55 AM
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diamaunt Offline

Members-b

Posts: 436
Joined: May 2012

Machine: S9 VPAP Auto 36006
Mask Type: Full face mask
Mask Make & Model: mirage quattro/pilairo q
Humidifier: none
CPAP Pressure: 9-20ish
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: texas

Post: #6
RE: New Resmed S9 with run hours
you're getting ripped off... someone made a "mistake".

if you're paying for a new machine, then they better give you a new machine, if you're paying for a lightly used machine, then that's fine, that's what you got.

I bought a s9 vpap auto with 250 hours off craigslist last weekend for 450$.

lightly used, good discount.
06-06-2014 10:56 AM
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retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #7
RE: New Resmed S9 with run hours
311 hours is not a big thing. It's a thing alright, but not really a big thing given the life expectancy of the machine should be something like 15-16000 hours.

You can demand a unit with zero if you feel you must.

The thing is however, we are always going on about how we want to "trial" this or that and expect the DME's to accommodate our request. But when we're done, they do have to do something with the machine we trialed. Either that, or they will have to stringently not allow trials at all. So it behooves us to be a little considerate in such as this knowing that the machine we have has also been of help to someone else in their journey.

But yeah I know. When we buy a new car it should say zero too.
06-06-2014 12:01 PM
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diamaunt Offline

Members-b

Posts: 436
Joined: May 2012

Machine: S9 VPAP Auto 36006
Mask Type: Full face mask
Mask Make & Model: mirage quattro/pilairo q
Humidifier: none
CPAP Pressure: 9-20ish
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: texas

Post: #8
RE: New Resmed S9 with run hours
(06-06-2014 12:01 PM)retired_guy Wrote:  You can demand a unit with zero if you feel you must.

So it behooves us to be a little considerate in such as this knowing that the machine we have has also been of help to someone else in their journey.

I personally have 0 problem buying a used machine, I've bought several off CL... but I would have a big problem being charged "new" price for something that's used.
06-06-2014 08:30 PM
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