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New [SleepyHead issue]
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Noctuary Offline

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Sex: Male
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Post: #11
RE: New
(09-22-2014 08:37 PM)retired_guy Wrote:  Probably not. But maybe. Unplug you're S9 and let it sit for a 1/2 hour or so. Then plug it back in. It used to be there was a bug that would cause the machine to not report any events until you unplugged and replugged it. I haven't seen it or heard of it lately, but could be.... Also could be you're doing that well!

I usually do unplug it daily when I leave the house, in case of thunderstorms, but I didn't today. I'll try it now.

edit: Tried it again and it still said 0.0 AHI.
(This post was last modified: 09-22-2014 10:29 PM by Noctuary.)
09-22-2014 09:10 PM
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Noctuary Offline

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Posts: 11
Joined: Sep 2014

Machine: ResMed S9 AutoSet
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Sex: Male
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Post: #12
RE: New
Now when I try to import the data I get an error message. I restarted the laptop and still I get the error message.
09-22-2014 10:43 PM
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Noctuary Offline

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Posts: 11
Joined: Sep 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

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Sex: Male
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Post: #13
RE: New
Well, I don't know what else to do at this point. I tried uninstalling and reinstalling the program and I still get error messages.
09-23-2014 12:38 PM
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SuperSleeper Offline

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Machine: PR System One REMstar Auto (DS560)
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CPAP Software: SleepyHead

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Location: Illinois, USA

Post: #14
RE: New
You may wish to uninstall SleepyHead and wait for the next release to come out, which may (or may not) fix the issues you're having. JediMark has said that it might be a couple of weeks or so, and a new version will be available then, depending upon how fast his coding fingers perform.

Smile

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

09-23-2014 01:06 PM
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retired_guy Offline

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Posts: 2,744
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Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
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CPAP Software: ResScan SleepyHead

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Post: #15
RE: New
(09-23-2014 12:38 PM)Noctuary Wrote:  Well, I don't know what else to do at this point. I tried uninstalling and reinstalling the program and I still get error messages.

What's the message?

Try this: Put the SDCard into your computer.

Go to "My Computer," or click on your File Explorer icon or whatever (depends on your operating system).

Find the drives attached to the system. For instance your main drive is "C:"

Is the SDCard defined? It'll probably be "E:"

2-click on it. Does it open up and can you see the Resmed files?

If so, the problem is in Sleepyhead. When you run Sleepyhead, make sure it's looking at your "E:" drive to find the data. You might have to click on "Different Folder" to get it to find your SDCard.

If not, your SDCard is defective, or your SDCard adapter is defective.
09-23-2014 03:20 PM
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Noctuary Offline

Members

Posts: 11
Joined: Sep 2014

Machine: ResMed S9 AutoSet
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Mask Make & Model: unsure
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Sex: Male
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Post: #16
RE: New [SleepyHead issue]
Quote:What's the message?

"SleepyHead has encountered a problem and needs to close" Its the Microsoft message that asks if you want to send this error into Microsoft.

Quote:Go to "My Computer," or click on your File Explorer icon or whatever (depends on your operating system).

Find the drives attached to the system. For instance your main drive is "C:"

Is the SDCard defined? It'll probably be "E:"

I'm lost here. I do know that when I try to import the window says, "CPAP Datacard structures were detected at the following locations: E:/ Would you like to import from the path shown above?"

When I hit yes, I get about 87% of the import then it crashes.

edit: I just tried it and it worked. It stills shows an average of 0.0 AHI for the last 30 days. Not sure why it worked this time or why it says my AHI is 0.0. That cannot be right.
09-24-2014 12:31 AM
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Fat Rat Offline

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Machine: PR System One Auto A-Flex
Mask Type: Full face mask
Mask Make & Model: Weinmann JOYCEeasy FF L
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CPAP Software: SleepyHead EncoreBasic

Other Comments: Translation with help of Google ;-)

Sex: Male
Location: Germany, Rhein-Main-Area

Post: #17
RE: New [SleepyHead issue]
Have you tried to copy the content of the card in a new folder of the computer and import it to SleepyHead from there?

Fat Rat
09-24-2014 01:28 AM
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Noctuary Offline

Members

Posts: 11
Joined: Sep 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #18
RE: New [SleepyHead issue]
(09-24-2014 01:28 AM)Fat Rat Wrote:  Have you tried to copy the content of the card in a new folder of the computer and import it to SleepyHead from there?

Fat Rat

I wouldn't know how, lol
09-24-2014 01:36 AM
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Fat Rat Offline

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Posts: 47
Joined: Sep 2014

Machine: PR System One Auto A-Flex
Mask Type: Full face mask
Mask Make & Model: Weinmann JOYCEeasy FF L
Humidifier: PR System One+Heated Tube
CPAP Pressure: 8 mb CPAP
CPAP Software: SleepyHead EncoreBasic

Other Comments: Translation with help of Google ;-)

Sex: Male
Location: Germany, Rhein-Main-Area

Post: #19
RE: New [SleepyHead issue]
First put on Write Protect on your card!


Create and open a new folder on the desktop, because it will be easy to recover it there.

Open 'This PC' or 'My Computer' on the desktop ... I do not know the exakt designation of the icon (I can see it here in German only). You should see your pc or drive C: and your card with designation probably d:.
Open your card and mark all files and paste them (draw them with the mouse) into the created new folder on the desktop.

Eject your card correctly!
Set Write Protect of your card off an replace it into your CPAP machine.

Start SleepyHead and click at 'Import' The scan bar opens. Click on 'Click here to choose a folder' below the scan bar.

Search your new folder on the desktop ... 'user' ... name of the user\desktop\New folder and click on 'choose'.

SleepyHead will take now data out of that folder and display them.



Hope this helps.

Fat Rat


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09-24-2014 02:07 AM
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Noctuary Offline

Members

Posts: 11
Joined: Sep 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #20
RE: New [SleepyHead issue]
(09-24-2014 02:07 AM)Fat Rat Wrote:  First put on Write Protect on your card!


Create and open a new folder on the desktop, because it will be easy to recover it there.

Open 'This PC' or 'My Computer' on the desktop ... I do not know the exakt designation of the icon (I can see it here in German only). You should see your pc or drive C: and your card with designation probably d:.
Open your card and mark all files and paste them (draw them with the mouse) into the created new folder on the desktop.

Eject your card correctly!
Set Write Protect of your card off an replace it into your CPAP machine.

Start SleepyHead and click at 'Import' The scan bar opens. Click on 'Click here to choose a folder' below the scan bar.

Search your new folder on the desktop ... 'user' ... name of the user\desktop\New folder and click on 'choose'.

SleepyHead will take now data out of that folder and display them.



Hope this helps.

Fat Rat


The import worked this morning; don't know what I did differently. I do think I may have downloaded SleepyHead several times and may have just hit the one that took. (You see how computer illiterate I am).

My most recent numbers, I guess from last night show 100% compliance and 0.0 AHI. Can that possibly be right??
(This post was last modified: 09-24-2014 10:24 AM by Noctuary.)
09-24-2014 10:24 AM
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