The on line place where I purchased was amazing. I do not think I am allowed to mention the company or agent but if I can, please let me know. She spent almost 30 minutes on the phone with me discussing a lot if information. A lot more than I got from the local DME.
While I do have the Clinician manual and the ResMed software, I am going to take her up on her offer to monitor things from this 'cloud based' data. Essentially, the machine uploads the data and she can log in, look at it and make changes remotely. If it does not work out, I can always take over myself. She is a licensed resp therapist so I am assuming for starters, she knows more than me.
She is starting the unit wide open, 4 to 21 and then when she sees what pressure I appear to be using, will tighten it up.
Any of you have any feelings about taking this route?
BTW - if it was not for the support I got here, I would not be going back to trying the CPAP - I scrapped the S9 a year ago after failing to be able to use it because the local DME was an idiot and not knowing about this forum.