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New member needs help
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alang3191 Offline

New Members

Posts: 2
Joined: Sep 2014

Machine: Phillips Respironics
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 13-16
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #1
New member needs help
Hello, everyone. I'm a long-time C-PAP user, but just found this forum a few minutes ago while trying to figure out what went wrong with my machine.

I was drifting off to sleep and my Remstar Auto A-Flex had stopped working. I've checked all the connections, and all are secure. The humidifier light and the ramp light are blinking alternately, but the control panel won't light up with any manual input at all, and it won't blow. I've tried it with 3 different electrical outlets, and nothing happens with any of them.

I rely on my C-PAP and have to get some sleep in order to work tomorrow. Do any of you night owls have any ideas about what might be causing this problem and what I might be able to do about it? The users manual is worthless.

Thank you in advance for any advice you can offer.
09-17-2014 03:09 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: New member needs help
Welcome aboard, alang3191

Unplug the machine, wait for a while and plug back, also check machine and humidifier connected correctly
If does not helps, try without the humidifier and if it works than you know, you need a new humidifier

For that reason, I got a spare machine , just in case
09-17-2014 03:53 AM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #3
RE: New member needs help
Take the water tank out before moving it. You don't want to spill water into the machine.

Some people don't realize the humidifier unit comes apart from the blower unit. Be sure and disconnect the two and try it that way.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
09-17-2014 04:41 AM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: New member needs help
Hi alang3191,
WELCOME! to the forum.!
Hopefully you get your CPAP machine working.
Hang in there for more suggestions and best of luck to you.

trish6hundred
09-17-2014 01:17 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #5
RE: New member needs help
There was no message on the screen? No beeping?

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


Breathe deeply and count to zen.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
09-17-2014 04:51 PM
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alang3191 Offline

New Members

Posts: 2
Joined: Sep 2014

Machine: Phillips Respironics
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 13-16
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #6
RE: New member needs help
Thank you, all. I sincerely do appreciate the replies. I did try unplugging it for 10 minutes or so, and plugging it back up (and I plugged it into 3 different outlets). I got nothing.

I've used a C-PAP for many years now. I broke my almost new machine while I was in the hospital in July after having my right kidney removed because of kidney cancer. I accidentally pulled the C-PAP off the bedside table and as a result, it was irreparably damaged.

The one that broke last night was the replacement machine. I tried it both with the humidifier tank in place and removed. There was nothing on the main screen except Phillips Respironics, alternating with V-235 or something similar.

My wife took it back to my DME provider today while I worked, and they couldn't figure it out, either. It just completely stopped working, so they sent me a brand new machine. Here's hoping this one has a longer life span!

Thank you all again. I'm very grateful.
09-17-2014 06:11 PM
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