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[News] RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
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RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
The DS GO has only a little itty bit of foam in it that can be easily extracted when open. It’s fiddly but not too hard. I had all my 3 philip’s units - DS1, GO, and SystemOne Registered, but I am only exchanging the DS1 for another DS1 (In Aust the DS2 cannot be a replacement since it has not been reg). They only give you the main part of the DS1 but you keep your humifier and all the other bits. I don’t see any point in a new GO as I have already removed the foam and that’s the same for the SystemOne. I guess if I swapped I could get a blower with zero hours but I really haven’t used them enough and I don’t want to go through the hassle of extracting whatever foam they have replaced in the new ones. That said, the DS1 replacement will get operated on to swap blower housing with the foam less one in my current DS1 (which has about 5yrs use). I think this makes sense although maybe I am being lazy.
03-15-2022, 02:58 AM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
My DS1 is 6 years old. No response yet from Phillips at all. Any chance they will replace mine or am I out of luck?
03-15-2022, 06:11 AM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
With this sort of thing, assuming your serial #s are in the recall, then, yes, they should replace it.
03-15-2022, 08:19 AM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
FDA U.S. Food & Drug Administration
The FDA has issued another update, it looks like a composite of previous updates. Philips Respironics CPAP, BiPAP, and Ventilator Recalls: Frequently Asked Questions UPDATE: On March 14, 2022, the FDA added information about Philips Respironics prioritized replacement devices in the How to Tell if Your Device Has Been Recalled and What to Do Next and What the FDA is Doing sections below. On March 10, 2022, the FDA issued a notification order to Philips Respironics requiring the company to notify patients and others of the company's June 14, 2021, recall of certain Philips Respironics ventilators, continuous positive airway pressure (CPAP), and bilevel positive airway pressure (BiPAP) machines, and the unreasonable risk of substantial harm to the public health posed by the degradation of the polyester-based polyurethane (PE-PUR) sound abatement foam used in those products. The FDA has determined that this order is necessary to eliminate the unreasonable risk of harm posed by the recalled products because the company's notification efforts to date have been inadequate. Philips Respironics CPAP, BiPAP, and Ventilator Recalls: Frequently Asked Questions | FDA
03-15-2022, 09:37 AM
RE: Update on Philips recall portal
(03-09-2022, 11:14 AM)chasmm Wrote: For example, I have three (3) machines on recall (System One, DS1, DS Go). Only one was purchased through a DME (System One), the other two were bought outright by me online. All 3 are registered, but Philips can only match 1 of the 3 to a DME. Almost the same boat. Received the replacement parts for a DS2 (my home machine) purchased through my current DME, received notice suggesting movement soon on the System One (which I use at my partners’ house) that I had purchased through my prior DME and has been matched, but the Dreamstation Go, which I really need for an upcoming trip, was purchased online and it has not been matched yet. Thinking about springing for a ResMed AirMini. (The Go battery - expensive extra - has deteriorated to the point where it’s tough getting a single night in.) Man, the prices on these and the gouging on things like the cases is painful when they have to be paid out of pocket.
03-15-2022, 09:46 AM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
Can Philips Respironics 'executive management' and QA people be held responsible for what appears to be criminal acts that caused personal injury?
FDA Inspection Report On November 9, 2021, the FDA issued a report listing observations made by agency representatives during their inspection of the Philips Respironics facility in Murrysville, Pennsylvania. Among its damning findings are the following:
03-16-2022, 02:35 PM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
Anyone else get another update e-mail today from Philips? I got two of them for my three registered machines (I haven't checked to see which machine I didn't get one for).
Today's update talks about the process, the new portal, and mentions to not use UV/ozone devices. I've copied the info below for those who may not have received it yet: Quote:We listened to your recent feedback on the need for better, and more frequent, communication during the remediation process. To meet this need, we’ve created a new website with essential information in one place. Read on to learn more about new content and tools:
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
Absolutely ridiculous that after 10 months now of Health Canada recalling Phillips products that they still have NO plan for making things right for affected Canadians.
Garbage company. I joined a class action lawsuit and I don't care if it's years down the line before I get compensation, but I expect Phillips to pay me back for a faulty machine. Despite my signature, I actually started off my CPAP journey using a Dreamstation and now it's just gathering dust.
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
(03-15-2022, 12:43 AM)Dafod Wrote: …. I am only exchanging the DS1 for another DS1 (In Aust the DS2 cannot be a replacement since it has not been reg)… Also in Australia, I have an 11 year old REMstar Pro registered for replacement. I wonder what Philips will provide? I can’t see them repairing and re-using machines that old. I have not heard anything from them since October.
03-17-2022, 10:02 AM
RE: RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
MEDTECHDIVE
FDA identified 28 suppliers unaware of Philips sleep device recall The agency contacted 182 suppliers of recalled devices, and 28 said they were not aware of the recall. The FDA claims when it emailed Philips with the information, there was no response. Published March 16, 2022 Last Thursday, the FDA released an order directing Philips to notify all of its customers regarding the recall of sleep apnea and ventilator machines, after the agency determined the company had failed to adequately communicate the recall and the health risks facing patients if affected devices were still used. FDA identified 28 suppliers unaware of Philips sleep device recall | MedTech Dive |
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