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No SH Graphs before 2/6 - started CPAP use on 11/24 - Help?
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OpalRose Offline

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Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #11
RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help?
Great, glad it's resolved.

FYI, I never let my DME have my SD card. They lost the first one I had covering my 1st 30 days,
Long story, but lesson learned. Smile

OpalRose
03-10-2016 01:01 PM
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green wings Online

Advisory Members

Posts: 548
Joined: Feb 2016

Machine: Respironics System One RemStar Pro (460)
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10
Humidifier: integrated humidifier
CPAP Pressure: 13.0 cm
CPAP Software: SleepyHead

Other Comments: using CPAP since Jan. 2016

Sex: Undisclosed
Location: US

Post: #12
RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help?
How do they get your data? Or do they not need it? My sleep doctor requires that I bring in my machine with SD card for appointments.

They supposedly forwarded the data to the DME, but since the DME is now saying that my compliance was only 27%, I question whether they got the right data and so am taking in my SD card so they can look at it. (I have a backup.)

(03-10-2016 01:01 PM)OpalRose Wrote:  Great, glad it's resolved.

FYI, I never let my DME have my SD card. They lost the first one I had covering my 1st 30 days,
Long story, but lesson learned. Smile
03-10-2016 01:58 PM
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OpalRose Offline

Monitors

Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #13
RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help?
I traded my first machine for a newer one. Only used it 30 days. They took my SD card to download data from first machine for Doctor and insurance, and then "misplaced" the SD card. I kept waiting for them to mail the card back to me. They didn't even bother telling me they lost it, but at least they had the data from it, and I had already met compliance requirements, so they didn't care after that.

My doctor or DME has never bothered me after I met compliance. I now own my machine, and the DME only cares if I have a script on file for supplies.

My doctor only wants to see me once a year.

I hope your get your compliance sorted out. That can be a real pain.

OpalRose
(This post was last modified: 03-10-2016 02:12 PM by OpalRose.)
03-10-2016 02:11 PM
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