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No display Phillips Respironics system one
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Chopedluke Offline

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Posts: 2
Joined: Oct 2015

Machine: Phillips Respirnics System one
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
No display Phillips Respironics system one
My display is aways blank on my Phillips system one machine. The back light comes on but no words are shown. I want to be able to look at setting but cant. I am suspecting this was locked after I purchased it, because I did see the menu during the demo. How do I get the words to appear?
10-04-2015 12:12 PM
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DocWils Offline

Members-b

Posts: 1,271
Joined: Jul 2012

Machine: Philips Remstar series 60
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
Humidifier: same as machine
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Switzerland

Post: #2
RE: No display Phillips Respironics system one
? impossible, methinks that that can happens, but press the big button and the little triangle button together for five seconds, and your configuration menu should come up, and you can lock or unlock everything from there - if it doesn't, then something is seriously wrong with your machine.
10-04-2015 12:14 PM
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Chopedluke Offline

New Members

Posts: 2
Joined: Oct 2015

Machine: Phillips Respirnics System one
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: unsure
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #3
RE: No display Phillips Respironics system one
Yes I seen that it a you tube video also. When I press those two buttons the backlight comes on, and I hear a beep, but no words at all. I was just curious if it was locked somehow, or something was broken.
10-04-2015 12:21 PM
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DocWils Offline

Members-b

Posts: 1,271
Joined: Jul 2012

Machine: Philips Remstar series 60
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10
Humidifier: same as machine
CPAP Pressure: 5-15
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Switzerland

Post: #4
RE: No display Phillips Respironics system one
If you don't push the buttons do you get a display, or not? If you never have anything on the display at all, then something is wrong, plain and simple - even a locked device will display basic info, and four sections in the main display - therapy, settings, info and AFlex or Cflex. These are basic patient mode displays, and if they don't show, it is not due to any DME locking. Take it back for servicing in that case.
10-04-2015 01:09 PM
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Sleeprider Offline
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Advisory Members

Posts: 3,400
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #5
RE: No display Phillips Respironics system one
Sounds like a bad display. If you're not under warranty with the DME you might want to inquire about repair costs at Supplier #27.

______________________________________________
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10-04-2015 02:19 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #6
RE: No display Phillips Respironics system one
(10-04-2015 12:21 PM)Chopedluke Wrote:  I was just curious if it was locked somehow, or something was broken.
I say broken, just checked, there is no such setting in the clinical menu
Take the machine back, ask for replacement or refund, where did you get the machine from?

You might try unplugging the machine and plugging it back in if you have not done so already
Inspect the power supply cord and pushed in the back of the machine
10-04-2015 03:43 PM
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trish6hundred Offline

Advisory Members

Posts: 6,453
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #7
RE: No display Phillips Respironics system one
Hi Chopedluke,
WELCOME! to the forum.!
If you haven’t had your machine that long, you might take it back to the place where you got it.
Good luck to you with getting your machine problem straightened out.

trish6hundred
10-04-2015 07:04 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,163
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #8
RE: No display Phillips Respironics system one
There's no configuration that blanks the display. There might be one to turn off the light, but I'm not sure.

The display on PRS1 is really awful. It can be hard to read in some light conditions and at certain angles. Look at it in a well lit room, and move around and look at it at different angles. Probably not your problem, but worth checking.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
10-04-2015 07:59 PM
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OpalRose Offline

Monitors

Posts: 3,181
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #9
RE: No display Phillips Respironics system one
The only lights can that be turned off is the humidifier and ramp light.

If you haven't yet tried to reset the machine, unplug unit, wait a few minutes and plug back in.

If display still is not lit, then I would return the machine.

OpalRose
10-04-2015 08:17 PM
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SideSleeper Offline

Advisory Members

Posts: 227
Joined: Oct 2015

Machine: PR DS560HS REMstar Auto-A Flex+ +
Mask Type: Nasal mask
Mask Make & Model: Wisp & Dreamwear
Humidifier: Respironics System One
CPAP Pressure: APAP 11-11
CPAP Software: SleepyHead

Other Comments:

Sex: Female
Location: Western Oregon, USA

Post: #10
RE: No display Phillips Respironics system one
Did anything happen when you turned the dial? Pressing it turns the machine on and off. I have no backlight until I turn the dial and select the proper section I want to open. Did you read your manual?
10-25-2015 10:46 PM
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